CS3 1987

[CS3 1987 @carashields3]

@transavia is awful, iDeal is not working so I’m told I have to use another card that incurs an additional charge. Also no help for families. How are they so bad!

[CS3 1987 @carashields3]

@marksandspencer I emailed you some feedback, delivery service is so slow. Both options (house or store) were 5 days minimum. I keep choosing Next as they have a fantastic delivery service. I love M&S so I wanted to share some consumer insight!

[CS3 1987 @carashields3]

@KLM your booking system is so poor. Connecting to my bank to pay didn’t work and even after the money went out, it didn’t reconnect me with the app to confirm my booking and no confirmation email. Your online service is deteriorating

[CS3 1987 @carashields3]

@KLM your url for “flying blue from two years old” does not work. Can you please advise how I can earn miles on the seat I have booked for my two year old?

[CS3 1987 @carashields3]

@KLM travelling with baby & toddler & you have moved our return seats so family does not sit together. I rang KLM blue & arranged seats a month in advance. Rang customer services yesterday, so slow, not helpful. Overall service is worst & such a disappointment experience.

[CS3 1987 @carashields3]

@EDI_Airport im at gate 2, easyJet, with my baby and pram. The airhostess can’t help me down the stairs to the plane and I asked for help, Edinburgh airport doesn’t offer help! Crazy how unfriendly this is for a single parent travelling solo with kids.

[CS3 1987 @carashields3]

@Schiphol no disabled access for me at gates H! I am a solo mum travelling with my baby in her buggy. Just seen this when arriving at the gate entrance

[CS3 1987 @carashields3]

@bphillipsonMP listening to you on rest is politics. Birth rate reducing due to cost of living. Please also consider fertility issues, more women starting families later, so common and I don’t hear government how they can help. England offer 1 round of IVF on the NHS. Scotland 3

[CS3 1987 @carashields3]

@RTHA_Nieuws disappointing service yesterday, flight from Edinburgh. We have a toddler (1 yr old) who was very upset & passport queue was 30 minutes long. No help offered or priority for young families. My family fly in often & this is one aspect we find shocking.

[CS3 1987 @carashields3]

@clarksshoes @welovefrugi Have you ended the children’s shoe collection? We loved the Frugi Clarks shoes- Lovely designs. Please bring them back.

[CS3 1987 @carashields3]

@Schiphol Thanks Jim for the response. I understand but I would then ask Schipol review if they have enough passport gates open to the number of flights arriving. The automatic gates were closed resulting in a big queue so then we are disadvantaged as we can’t use them. (Some feedback)

[CS3 1987 @carashields3]

@Schiphol is really not family friendly, they make families with young kids wait in long passport queues, no family lane or consideration to help (plus none for old people, pregnant woman, disabilities etc). I used to like Schipol before I had kids.

[CS3 1987 @carashields3]

@KLM twice I have messaged via Twitter and no response. How do I get in touch?

[CS3 1987 @carashields3]

@NS_online Thanks!

[CS3 1987 @carashields3]

@NS_online why does my ING bank card keep getting blocked for transport use? When tapping in and out.

[CS3 1987 @carashields3]

@KLM I messaged for help, no response ... I can’t choose seats as a silver member, twice now it’s happened. Why?

[CS3 1987 @carashields3]

@A9Inverness why are we at a standstill?

[CS3 1987 @carashields3]

@RETRotterdam Voorschoterlaan metro elevator broken again. Please fix as no other disabled access!

[CS3 1987 @carashields3]

@LewisCapaldi fantastic performance, sending lots of love and take as long as you need, we will wait for you! #glastonbury2023 ❤️

[CS3 1987 @carashields3]

@transavia I am travelling with my baby and was told I could not board first and had no priority. This is terrible customer service. Flight Edinburgh - Rotterdam.