@myntra@MyntraSupport
ordered wrong size shoe + delivery has wrong mobile no. Exchange got cancelled as agent couldn’t reach. CS says number can’t be updated. Stuck with wrong size. Pls help fix this. Need exchange with correct contact no.
@MyntraSupport I have already connected with customer agent and they were unable to provide any resolution.
I can try return but the agent may still not pick it up so I am stuck with wromg size shoe.
Requesting refund as its seem unresolvable
@myntra@MyntraSupport
@myntra@MyntraSupport My exchange request for Order #133337924163148018701 was cancelled claiming I was unreachable, but I received no call/message.
The "Call Delivery Agent" and support callback/chat options also failed. Requesting immediate resolution as its marked RTO.
@MyntraSupport Now the size that I need is out of stock so again exchange is not possible and even if I return product, what's the garauntee that the delivery agent will comtact me and the return will be done without any issue.
Contact customer support but no reaolution
@myntra@MyntraSupport
@MyntraSupport What should I do with the smaller size now. I wanted to exchange the smaller size.
This is not the experience I was expecting and you also haven't resolved it.
@myntra@MyntraSupport