Claim Response Team

[Theasoteira ❤ @Soteirathea]

@JustEatUK You already did this and refused. Somehow a driver can ignore instructions to cancel, dump the food and you get to keep my money. Not on and no i won't shut up about it till i get my money back. Happy to keep making accounts if you block this one until you refund my £28

[Claim Response Team @carerep_team_]

@Soteirathea We’re checking in to confirm whether your concern has been resolved. If it still requires attention, please follow us so we can connect with you via DM, or send us a direct message including your email address and contact details. We’ll gladly assist you as promptly as possible.

[Claim Response Team @carerep_team_]

We’re checking in to confirm whether your concern has been resolved. If it still requires attention, please follow us so we can connect with you via DM, or send us a direct message including your email address and contact details. We’ll gladly assist you as promptly as possible.

[Theasoteira ❤ @Soteirathea]

@JustEatUK You already did this and refused. Somehow a driver can ignore instructions to cancel, dump the food and you get to keep my money. Not on and no i won't shut up about it till i get my money back. Happy to keep making accounts if you block this one until you refund my £28

[Theasoteira ❤ @Soteirathea]

So if @JustEatUK drivers lie, can't communicate, leave u standing in the rain, didn't cancel the order when we ran out of patience like we asked, dumps ur food instead of cancelling, leaves you hungry, somehow they r still allowed to keep your money? Thieves. #scam #thieves

[Claim Response Team @carerep_team_]

sorry to hear this. Please DM us with more information and WhatsApp number so that we can look into this further. Thank you!

[Theasoteira ❤ @Soteirathea]

So if @JustEatUK drivers lie, can't communicate, leave u standing in the rain, didn't cancel the order when we ran out of patience like we asked, dumps ur food instead of cancelling, leaves you hungry, somehow they r still allowed to keep your money? Thieves. #scam #thieves

[Claim Response Team @carerep_team_]

@Soteirathea sorry to hear this. Please DM us with more information and WhatsApp number so that we can look into this further. Thank you!

[Claim Response Team @carerep_team_]

@sttsben60 sorry to hear this. Please DM us with more information and WhatsApp number so that we can look into this further. Thank you!

[ben @sttsben60]

@JustEatUK hi

Ive recieved a kfc voucher but the app won't let me use it. It says invalid partner even though it's valid until 30th and it specifically said for kfc via text

[Claim Response Team @carerep_team_]

We’re checking in to confirm whether your concern has been resolved. If it still requires attention, please follow us so we can connect with you via DM, or send us a direct message including your email address and contact details. We’ll gladly assist you as promptly as possible.

[ben @sttsben60]

@JustEatUK hi

Ive recieved a kfc voucher but the app won't let me use it. It says invalid partner even though it's valid until 30th and it specifically said for kfc via text

[Claim Response Team @carerep_team_]

@Soteirathea sorry to hear this. Please DM us with more information and WhatsApp number so that we can look into this further. Thank you!

[Theasoteira ❤ @Soteirathea]

So @JustEatUK drivers lied about his location, couldn't communicate, left me standing in the rain, didn't cancel the order when we ran out of patience like we asked, dumped the food against instructions and somehow you're allowed to steal my money? Thieves. #scam #thieves

[Claim Response Team @carerep_team_]

We’re checking in to confirm whether your concern has been resolved. If it still requires attention, please follow us so we can connect with you via DM, or send us a direct message including your email address and contact details. We’ll gladly assist you as promptly as possible.

[Theasoteira ❤ @Soteirathea]

So @JustEatUK drivers lied about his location, couldn't communicate, left me standing in the rain, didn't cancel the order when we ran out of patience like we asked, dumped the food against instructions and somehow you're allowed to steal my money? Thieves. #scam #thieves

[Claim Response Team @carerep_team_]

@MrsAFinch1 We’re checking in to confirm whether your concern has been resolved. If it still requires attention, please follow us so we can connect with you via DM, or send us a direct message including your email address and contact details. We’ll gladly assist you as promptly as possible.

[Mrs A Finch @MrsAFinch1]

@JustEatUK
Put in an order, used the shops address in error as delivery address. Delivery driver said delivered, was not, as I phoned the shop and they had not received it back. This is fraudulent and I want to speak to someone about the courier

[Claim Response Team @carerep_team_]

Hi! Sorry to hear about the delay and lack of tracking updates. Please follow us and DM your tracking number and postcode so we can look into this for you. — Wendy🌹

[Mrs A Finch @MrsAFinch1]

@JustEatUK
Put in an order, used the shops address in error as delivery address. Delivery driver said delivered, was not, as I phoned the shop and they had not received it back. This is fraudulent and I want to speak to someone about the courier

[Claim Response Team @carerep_team_]

@maagictraagic sorry to hear this. Please DM us with more information and WhatsApp number so that we can look into this further. Thank you!

[mzm @maagictraagic]

@JustEatUK @VedCoxWil I have already DM you guys and I haven’t had a reply back. As a result it has been over 24 hours from my order and now your agents are claiming they cannot help me. This is a joke. Jessy is a ridiculous company.

[Claim Response Team @carerep_team_]

sorry to hear this. Please DM us with more information and WhatsApp number so that we can look into this further. Thank you!

[mzm @maagictraagic]

@JustEatUK @VedCoxWil I have already DM you guys and I haven’t had a reply back. As a result it has been over 24 hours from my order and now your agents are claiming they cannot help me. This is a joke. Jessy is a ridiculous company.

[Claim Response Team @carerep_team_]

@Ceejay2210 We’re checking in to confirm whether your concern has been resolved. If it still requires attention, please follow us so we can connect with you via DM, or send us a direct message including your email address and contact details. We’ll gladly assist you as promptly as possible.

[Carol Johnson @Ceejay2210]

@JustEatUK care to explain why you refuse to refund my incomplete order?