Carly Cornwall

[Carly Cornwall @Carlycor17]

@marksandspencer I hope you manage to fix your complaints process. I went round in circles with it!
Customers- beware of buying food with only 1 day shelf life I stupidly never checked & had to throw all items bought in the bin!
Disappointing to say the least

[Carly Cornwall @Carlycor17]

@BritishGas Message sent

[Carly Cornwall @Carlycor17]

@BritishGas why do you keep calling my restaurant and harassing me about new updates regarding price increases? Twice in the space of 20mins!

[Carly Cornwall @Carlycor17]

@TRobinsonNewEra Absolutely heart breaking!

[Carly Cornwall @Carlycor17]

@TRobinsonNewEra I’m there in January they’ll be getting telt to move!

[Carly Cornwall @Carlycor17]

@thecarolemalone Yeah sack the staff 🤦🏻‍♀️ do you know how hard it is to employ hospitality workers??

[Carly Cornwall @Carlycor17]

@Ferretgrove Shut up! Do you want your country going down the drain?
We are suffering big time
We shall help the needy but we need to help our own first!

[Carly Cornwall @Carlycor17]

@TheBritLad Does anyone know what’s being said?
I tell you what I would’ve gave him a hard slap and more! Fucking world we live in!

[Carly Cornwall @Carlycor17]

@CharlieSimpsonA I’m furious watching this!
Every single one of them needs to be brought to justice! An adult facilitating this is not on!!

[Carly Cornwall @Carlycor17]

@shah1947s In their country would there be church of Christ adverts? Churches even? I think not!

[Carly Cornwall @Carlycor17]

@bt_uk absolute incompetent company
Third issue in 10 months affecting my small business
Mistake after mistake made
An apology after apology is not good enough and doesn’t cover the loss of business the stress and the upset this has caused!
Re training is needed!

[Carly Cornwall @Carlycor17]

@British_Airways I’ve told them the impact caused by over booking my seats
I was told it’s because the aircraft changed which is a lie, they still had seats with the same number and the same position that I had booked
All this snd they are trying to palm me off with a £40 e ticket

[Carly Cornwall @Carlycor17]

@British_Airways my 1st long haul flight was blighted by you overbooking my seats that I chose and paid for, then my tv didn’t work the whole duration of the flight
Offered a £40 E ticket! Not good enough. I nearly never got on the flight due to major anxiety caused by this!

[Carly Cornwall @Carlycor17]

@British_Airways They’ve made their mind up and I hadn’t even requested anything so don’t what they are referring too! It’s ignorant

[Carly Cornwall @Carlycor17]

@coopuk complaint hasn’t been answered! 3 different ways! No replies!

[Carly Cornwall @Carlycor17]

@British_Airways My last response was responded to and it’s case closed
They know I’m not happy

[Carly Cornwall @Carlycor17]

@British_Airways I’ve had a response telling me I’m not being offered anything but a £40 e ticket which I’ve refused
So correct me if I’m wrong I don’t think I’ll get another response from them

[Carly Cornwall @Carlycor17]

@British_Airways I haven’t heard back since December so very much think case is closed

[Carly Cornwall @Carlycor17]

@British_Airways An E ticket so I can then spend hundreds of more pounds on their company
Customer service and understanding has gone out the window in this case

[Carly Cornwall @Carlycor17]

@British_Airways 20th December I said I wasn’t happy
there response was they have a limit of compensation that they can offer and that £40 E ticket was their offer that was after me giving them a detailed account of what happened prior to me getting on the flight and the flight experience itself

[Carly Cornwall @Carlycor17]

@British_Airways I expressed my unhappiness with the outcome and stressed how this impacted my first long haul flight
I wasn’t responded to