continues-put on hold by the next operator-35mins, he hangs up, on hold again for another 10mins, no manager to speak to, rights up a formal complaint. i over hear two convos in the back ground crystal clear one confirming personal details and account info and the other about
@ScottishPower just hung up on me after saying the do not have any of my bank details and then saying are you still with rbs, then when ask how they have that info silence for 2mins then she hangs up. Now cant get back in contact for 45mins. awfully customer service.