caroline2019

[caroline2019 @caroline20192]

@Burnett_M23 @LPeacock7 @chezzydawn @Leigh47486120 @Colin__Doherty @p3t3r_t @lucyhailes_ @ESPteamDinky @Stu_Wayne1 @singy07 @RyanHume4 @BethStocks @Flight_Refunds @ThomasCookCares @alixoliviayoung @ThomasCookUK @janineamans @TCAirlinesUK We had a link we clicked on and it opened up a pdf

[caroline2019 @caroline20192]

@chezzydawn @LPeacock7 @Leigh47486120 @Burnett_M23 @Colin__Doherty @p3t3r_t @lucyhailes_ @ESPteamDinky @Stu_Wayne1 @singy07 @RyanHume4 @BethStocks @Flight_Refunds @ThomasCookCares @alixoliviayoung @ThomasCookUK @janineamans @TCAirlinesUK Whoop whoop, so pleased, its been amazing how we all stuck it out and it’s paid off 😎😎😎

[caroline2019 @caroline20192]

@BethStocks @chezzydawn @p3t3r_t @Leigh47486120 @LPeacock7 @Colin__Doherty @Burnett_M23 @lucyhailes_ @ESPteamDinky @Stu_Wayne1 @singy07 @RyanHume4 @Flight_Refunds @ThomasCookCares @alixoliviayoung @ThomasCookUK @janineamans @TCAirlinesUK Hi there, if you email us at thunder [email protected] we will send over our documents we have submitted

[caroline2019 @caroline20192]

@p3t3r_t @chezzydawn @Leigh47486120 @LPeacock7 @Colin__Doherty @Burnett_M23 @lucyhailes_ @ESPteamDinky @Stu_Wayne1 @singy07 @RyanHume4 @BethStocks @Flight_Refunds @ThomasCookCares @alixoliviayoung @ThomasCookUK @janineamans @TCAirlinesUK That’s great news, hopefully get ours in the next few days

[caroline2019 @caroline20192]

@chezzydawn @Leigh47486120 @LPeacock7 @Colin__Doherty @Burnett_M23 @lucyhailes_ @ESPteamDinky @p3t3r_t @Stu_Wayne1 @singy07 @RyanHume4 @BethStocks @Flight_Refunds @ThomasCookCares @alixoliviayoung @ThomasCookUK @janineamans @TCAirlinesUK Is it the generic response?

[caroline2019 @caroline20192]

@Leigh47486120 @chezzydawn @lucyhailes_ @LPeacock7 @Burnett_M23 @Colin__Doherty @ESPteamDinky @p3t3r_t @Stu_Wayne1 @singy07 @RyanHume4 @BethStocks @Flight_Refunds @ThomasCookCares @alixoliviayoung @ThomasCookUK @janineamans @TCAirlinesUK If you email us at thunder [email protected] 😎

[caroline2019 @caroline20192]

@chezzydawn @lucyhailes_ @LPeacock7 @Leigh47486120 @Burnett_M23 @Colin__Doherty @ESPteamDinky @p3t3r_t @Stu_Wayne1 @singy07 @RyanHume4 @BethStocks @Flight_Refunds @ThomasCookCares @alixoliviayoung @ThomasCookUK @janineamans @TCAirlinesUK If you send your email to our email [email protected]

[caroline2019 @caroline20192]

@lucyhailes_ @chezzydawn @LPeacock7 @Leigh47486120 @Burnett_M23 @Colin__Doherty @ESPteamDinky @p3t3r_t @Stu_Wayne1 @singy07 @RyanHume4 @BethStocks @Flight_Refunds @ThomasCookCares @alixoliviayoung @ThomasCookUK @janineamans @TCAirlinesUK Hi Everyone, we have prepared a detailed schedule of events of the delay. If anyone wants a copy of this to support their claim, send me you email address and we will send this over. We have managed to get the flight plan showing they could of landed at Punta cana.

[caroline2019 @caroline20192]

@ThomasCookCares Hi Jamie, we have already a response but we have asked for further information as we don’t agree with the decision. An acknowledged would be nice to say it’s been looked into.

[caroline2019 @caroline20192]

@ThomasCookCares #MT2629 can someone please respond to our complaint regarding the 27 hour delay on MT2629.
We have sent several emails and received no communication back!!!!

[caroline2019 @caroline20192]

@Stu_Wayne1 @ThomasCookCares Hi Stu, we had a response to say they will not pay out, as it was weather but we went back 10 days ago and no response, I just find it so unprofessional that no one has responded.We will be ringing them tomorrow. If we are referred to CEDR can can do it together.

[caroline2019 @caroline20192]

#thomascookcares

[caroline2019 @caroline20192]

#thomascookcares

[caroline2019 @caroline20192]

#thomascookcares

[caroline2019 @caroline20192]

@Colin__Doherty @lucyhailes_ @chezzydawn @Burnett_M23 @ESPteamDinky @Leigh47486120 @p3t3r_t @Stu_Wayne1 @LPeacock7 @singy07 @RyanHume4 @BethStocks @Flight_Refunds @ThomasCookCares @alixoliviayoung @ThomasCookUK @janineamans I think we should take it to watchdog too, absolute joke, 27 hours delay for thunder storm.

[caroline2019 @caroline20192]

#Mt2629 #thomascook #thomascookcares
Came back saying not pay out as delay fm weather. The letter they gave said op requirements. I responded asking further info as my questions not been answered. They haven’t even acknowledged me. We are entitled to EU compo. They are avoiding

[caroline2019 @caroline20192]

@ESPteamDinky @alfieflannigan1 @p3t3r_t @LucyHailes @Burnett_M23 Our flight from Santo Domingo is on route

[caroline2019 @caroline20192]

@ESPteamDinky We haven’t had anything, something else to add to the list as well

[caroline2019 @caroline20192]

This is for #MT2629

[caroline2019 @caroline20192]

Anyone staying at the Ocean El Faro the bus to the airport is leaving at 4pm, we need to be in reception by 3.30pm latest.
Really hacked off as check out is noon. So ready to go home ✈️🙏🙏