Ski Patrol, SAR Rescue Dog Handler with 'Fjord', Snow Awareness Trainer for Adults and Children, Translator, Interested in Travel, Nature, Photography.
@nsandihelp no, negligence from your team, not listening to what I said, I'm not going to waste anymore time, I will be closing the account and placing my mother's in a bank that is efficient and I can trust.
@nsandihelp I have discussed this 3 times and no-one has found a solution, so my mother's care bill will remain unpaid and the standing order from her current bank account will be refused due to the negligence of NSandI. Times are difficult enough as it is without this added stress.
@nsandihelp I have already spoken to 3 advisors who said they cannot help and I have to write a letter which will, with the post at the moment, take a couple of weeks turn around, and mum's care bill was due yesterday!!!...I think the only solution is to close the account..I have lost trust!
@TheAA_UK My break-down in France has been so stressful not helped by Europe Assistance communicating so badly with the relative services. They now want to repatriate my car to a garage over 4 hours from where I live! #CustomerService#customerserviceexperience#complaints
On the way up to Helvellyn a few days ago.What is the matter with those who have no conscience about leaving their litter behind in such an incredibly beautiful place, this deeply saddens-we should be preserving such places not polluting them! @lakedistrictnpa@unescowhc#respect
@RENskincare over a month has passed since I had a bad allergic reaction to one of your products. Your customer service have not called or seemed in the slighest bit concerned after all my messages-truely worrying #lifestyle#skincare#RENskincare#beauty#beautyproducts#health
@RENskincare @RENskincareus an allergic reaction to one of your products weeks ago but no-one has contacted me to follow up & try and find a solution. It seems you do not care about your customers and you only focus on selling your products. #skincare#beauty#CustomerExperience
@RENskincare I was delighted when I tried your products after a purchase in duty free, but my experience has turned into a nightmare. Recommended recently an eye serum I had an allergic reaction. I alerted the company but weeks have gone by and no-one has contacted me! #skincare
@GiveBloodNHS I'm a regular donner and gave blood yesterday. I was surprised to receive a text requesting I bring my own mask to protect the staff. If we, the donors, are giving our blood for the NHS, surely the NHS should in return protect us? #Giveblood#COVIDγΌ19 π·π
@TPEassist Thank you, I understand these are tricky times but it still does not stop agents from following through and communicating. This dates from February.
@TPExpressTrains I was promised by a customer service agent that you would refund train tickets in February when I had a death in the family and could no longer travel.Still not received a refund & now you are refusing to acknowledge this.Completely imcompassionate & unacceptable
@British_Airways Hi, I was assured in the autumn that points for a flight with Cathy Pacific could be added onto the One World Executive Club account. I accompagnied my mother who suffers from dementia on a return flight to australia last summer.
@British_Airways Please provide me with a contact mail for the OneWorld club scheme. I need to get my elderly mother's points added to her account. Thank you...