@Charlieepaigeee @Fintech_carter @helptobuy @Lenvi_Tech @redditchrachel Soo glad you got through! Thanks for the heads up. We will be back on the phones tomorrow, so will try Option 2! ๐ค๐ปwe can get this resolved.
@Fintech_carter @helptobuy Been waiting over 3.5 weeks for an email response and been on the phone for 4 hours- no one answers! We urgently need a redemption notice to finalise our remortgage. Please help!
@Charlieepaigeee @Fintech_carter @helptobuy @Lenvi_Tech @redditchrachel The stress is horrendous and their ineptitude is going to cost us loads of money if we canโt get our redemption letter in time! I bet they wonโt be compensating anyone ๐ก
@Charlieepaigeee @Fintech_carter @helptobuy @Lenvi_Tech We have tried for over 4 hours- in between my actual day job! Have also messaged our MP @redditchrachel & @Fintech_carter CEO and sent him our info, but still nothing! ๐ This is the worst โserviceโ I have ever experienced!
@helptobuy URGENT: Can someone please answer my emails/ pick up the phone! We need our Redemption notice so that we can finalise our Remortgage! We have sent all ours documents and paid the fee, but no replies!
@helptobuy How do we get an update on the progress of our request? I sent info over on the 22nd June but no reply! We require a redemption letter for our remortgage application. 3.5 weeks of no replies is unacceptable especially as I have paid you for this service.
@redditchrachel@redditchrachel@helptobuy With more staff and extended hours, why has no one replied to my emails in over 3.5 weeks? We just need a redemption letter to complete our remortgage application! Can anyone help? Ps: calling is useless as no one answers ๐ก
@FatFace I have some items I need to return, but it is over the 30 day period- due to illness and holidays :( Am I still able to return these items? Thanks
Join our SuperSavvy community and get exclusive access to testing top household & beauty products for FREE, every week!*
*T&Cs Apply
https://t.co/UsVEPAjga9
@virginmedia Is there an issue with Broadband in Redditch? Many people in our area are saying they have no internet, but your site is saying everything โlooks spot onโ? Can you please advise?
@Cosatto_Tweets Hi, I ordered some unicorn land cot sheets (3rd Aug) but they have still not arrived- were due 23rd Aug. The payment has been taken. Could you please advise when the sheets will arrive?!
@Cosatto_Tweets Hi, I ordered some of the Unicorn Cot sheets and it had a delivery date of 23rd August. However they have still not arrived. Iโve received an email to review my purchase- and the money has been taken- but no sheets. Could you please look into this for me please?