@askdepop I’ve tried to reset my password but it’s not working as I’m not getting the email - looked in junk and all other folders. I’ve tried three times now - please help!
@VirginAtlantic Hi, thank you! When I try calling, the options eventually take me to a dead end where it says to log in to manage my booking, but I can’t do that without the reference number! Likewise the online chat seems to want you to log in first, which I can’t do without the ref?
@TicketmasterCS Hi! I have resale tickets that sold over the weekend. I’ve just received an email saying that I need to post them by 12pm tomorrow, but on the Sold Tickets section, there’s no option to Send by Royal Mail? Please could you help?
@AXS_UK hey! I bought some Peter Kay tickets but managed to get better ones for a new date. I want to sell my original ones - don’t want profit, I just want the money back! The sell option isn’t available though, despite the confirmation email mentioning how to use Resale? Help!
@brynnhazelwood@AXS_UK Hi Brynn, I’ve actually resolved it now with AXS to get a refund. So sorry! Really hope you manage to get tickets. It took me forever too - logged on at 9:30am, had 4 devices on the go, and even then only managed to get in when the extra dates were added! Good luck 🤞