@AmericanAir Flight 790 from PHL to PUJ sat on runway for 4 hours yesterday with no TV, no snacks, only a cup of water offered ONCE. Flight still hasn’t left 24 hrs later. Luggage held hostage for hours. Spent my first night of vacation at @Target buying underwear. #AmericanAir
@AmericanAir Taking this to DM makes @AmericanAir look like they're trying to make it up to you but they're not. A lame miles reimbursement that needs to be taken within 30 days when they won't do anything for my out of pocket expenses because of them.
@AmericanAir Any update? Not getting any at the airport it’s 9:25 EST Wednesday and waiting to board Tuesdays 9am flight still. No communication here!!
@AmericanAir “Working on” scares me as the minutes tick away and my airport expenses continue to skyrocket. The indifferent attitudes, lack of working plane and lack of crew is disheartening. I’ll DM you after my vacation is over if I get to go on it.
@AmericanAir I’ve been trapped in Philly for 24 hours waiting for yesterday’s Flight 790 to go to Punta Cana. So disappointed in your service, staff and communication. There goes the vacations of 210 people! #AmericanAirlines#dontflyamericanairlines