@AskPlayStation your customer service keeps disconnecting me every time i contact them im trying to return a game i bought mass effect legendary edition and when i checked out i saw that fifa 21 was in my cart i do not want fifa when i tried requesting a refund they said they could not refund it
i bought mass effect legendary edition and somehow fifa 21 got added to my cart tried returning it and they said i cant because i downloaded it i never downloaded it