cassie

i love texas more than you.

[cassie @cassiey]

@FreddyLA7 When you head to Oklahoma stop in Centerville, Texas. Woody smokehouse, get the thick cut beef jerky. You’ll never have anything else like it!

[cassie @cassiey]

@tbirdtko TK I’m so sorry. I know who she was to you, and I hope you know you loved her just as well. Sending so many hugs friend.

[cassie @cassiey]

@tbirdtko Have you read "Tomorrow, Tomorrow, and Tomorrow"? Also love anything Fredrick Backman

[cassie @cassiey]

@tbirdtko Dead moms club - Kate Spencer

[cassie @cassiey]

@VirginAtlantic is your site down? when trying to log into account getting: Please try again later ERROR_MSG_21

[cassie @cassiey]

Do you remember when you joined Twitter? I do! #MyTwitterAnniversary

[cassie @cassiey]

It's my #Twitterversary! I have been on Twitter for 15 years, since 17 Jun 2008 (via @twi_age).

[cassie @cassiey]

@theCGSshow This is my friends house!!!

[cassie @cassiey]

@SouthwestAir can you check the DMs? I've sent my info, I've called the lines, no one can tell me what is going on with my refund! PLEASE HELP !!!!!!!!

[cassie @cassiey]

@SouthwestAir I have sent many DMs - I AM NOT GETTING ANYWHERE!!! I have three different case numbers after calling and spending about 15 hours on the phone with various agents. They are: Case #62407894, 60034006, 60959394 - any help at all PLEASE!

[cassie @cassiey]

@SouthwestAir i sent my DM and still no response?!?!?

[cassie @cassiey]

@SouthwestAir i sent my DM and still no response?!?!?

[cassie @cassiey]

@HelpPlzSWA @SouthwestAir Did you get any information!? I've been calling, DMing, tweeting, instagramming @SouthwestAir and can't get a response!!!

[cassie @cassiey]

@SouthwestAir @Aletterfromhom1 I submitted my request on 12/26 - NOTHING. I waited on hold now 5 different times over 3 hours each time before giving up. ANY UPDATE?!?!?! @SouthwestAir

[cassie @cassiey]

@SouthwestAir hoping someone can help soon! I redeemed my code to wrong account and I’m looking for an update to my refund case. Any help??
I waited for over 2 hours this morning and then had to go :(

[cassie @cassiey]

@Ornyadams @SouthwestAir That's awesome! I've messaged a few times and tweeted, no luck yet. I know they are swamped - so crossing my fingers!

[cassie @cassiey]

@SouthwestAir @Ornyadams I’ve DMed you guys with a few questions - should I expect a response?

[cassie @cassiey]

@SouthwestAir I’ve sent you a DM for 2 issues. I redeemed a code to the wrong account - is it possible to void and reissue? Also could I get an update on my case 60034006?

[cassie @cassiey]

@SouthwestAir Updated case # 60959394 -- can i get any info on these?

[cassie @cassiey]

@SouthwestAir is there anyone who can provide an update on case # 60034006? thanks!