Can anyone please tell me how to get @KLM to respond to my emails. They don't reply to tweets now either. I am still trying to claim compensation for a cancelled flight in Oct 22.
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@KLM@AirFranceFR please sort your customer services 2 stop these fraudsters claiming they r here 2 help when all they want is my money. You have until the end of this month to genuinely reply until I go to my lawyer. Trying 2 claim compensation for a flight cancelled in Oct 22
@cjbrummitt@KLM I am still trying to claim compensation from KLM for a cancelled flight (after 5 hours on the runway) - from October 22. Will never fry with them again.
@KLM@airfrance@AirFranceKLM my compensation claim has been outstanding for nearly 11 months with no resolution. I resubmitted a claim 6 wks ago and still await a reply. Please know that when we hit the 1 year mark I will be contacting my lawyer. I wld appreciate some contact.
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@KLM@airfrance @KLM_UK I have been trying to claim comprnsation for a cancelled flight in Oct 22. The last correspondence I had from you was in Jan 23 where you cited incorrect info. I replied with the correct info however I still await a further response. This is ludicrous.
Got nowhere with @KLM so tried to claim my deserved compensation through @AirlineDispute but as it was from USA to Edinburgh via Amsterdam it does not fall under their criteria. Any suggestions where to turn next?
@KLM I have been waiting since 28th January for any reply to my compensation email. I was asked to be patient but this is beyond ridiculous. It's sad and wrong that you have to take to social media to name and shame and receive any kind of response. I eagerly await your reply.
@KLM_UK @airfrance I am extremely disappointed in your lack of customer service. I appreciate you are busy, as per your last reply to me on 28th January. Despite several attempts at communication I am yet to receive even an acknowledgment of any correspondence since that date.
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