@NatWest_Help I wanted to share how your customer service angel Daljit helped me sort a stressful situation on the phone today. But the compliment form link is broken... which seems a shame. So here you are Daljit - a rare tweet - because, really THANK YOU.
Huge congrats to @JaneFernley and her colleagues from @EalingCouncil for truly embracing Agile in these past three fun-packed days! Am going to miss you guys (in spite of my facial expression here)... stay in touch.