Cathy Newman

[Cathy Newman @cathynewman55]

@RoyalMail I posted a birthday card by 1st class post , within the UK, on 1st October. By 6th - the birthday- it has still not https://t.co/0feqCLPaH3 says wait 10days before I can complain - where is the 1st class service in that!

[Cathy Newman @cathynewman55]

O2 - Another hour spent on a call to O2 yesterday - now I apparently can’t change my tariff because I’m in credit! Promised it would be sorted yesterday and I’d get a call back before end of the day - which I didn’t. I would change provider but can’t currently do that either.

[Cathy Newman @cathynewman55]

@O2 does anyone ever get through to your customer services in less than 2 hours! 😱

[Cathy Newman @cathynewman55]

@O2 Just spent 90 minutes on call to Customer services - mostly hanging on to get through - then got cut off! #angry O2customer

[Cathy Newman @cathynewman55]

@BupaUK I want to transfer from my company scheme to a personal one on retirement on 31/3/2024. Why is it proving impossible to get a quote from you! #verydisgruntledcustomer

[Cathy Newman @cathynewman55]

@RoyalMail how come Amazon, EVRI, DPD can all deliver to my front door but 2 days running you say it’s “inaccessible “! It definitely isn’t.

[Cathy Newman @cathynewman55]

@RoyalMail why, for the second day running, have you said you couldn’t deliver my parcel because the building was inaccessible! That is absolute rubbish! No-one may any attempt to deliver. It just isn’t good enough.

[Cathy Newman @cathynewman55]

@waitrose Christmas delivery late again. No apology. Not good enough. #letdownbyWaitrose

[Cathy Newman @cathynewman55]

@sainsburys Does anyone read my responses properly? I knew this. I’d like to know why there is a different problem every week and why I never get a full response to why the system is totally unreliable

[Cathy Newman @cathynewman55]

@sainsburys What a surprise self-scan not working again at Burpham! This system is not fit for purpose.

[Cathy Newman @cathynewman55]

@sainsburys They will say it was a Sainsbury’s wife issue - problem is that it’s a different excuse every Sunday, none of which help the customer.

[Cathy Newman @cathynewman55]

@sainsburys Smart shop.

[Cathy Newman @cathynewman55]

@parcelforce funny how the address you couldn’t last care yesterday at 17:51 was easy to locate at 10:00hrs today. Luckily someone was here.

[Cathy Newman @cathynewman55]

@virginmedia I would go on to site you suggest but WiFi has dropped out again and I can’t access site. This has gone on for weeks. TV also constantly drops out especially on iPlayer

[Cathy Newman @cathynewman55]

@virginmedia service in GU4 has been abysmal for weeks. What are we paying for? Changing supplier as soon as possible. #appallingservice

[Cathy Newman @cathynewman55]

@TotallyMUFC @SkyUK I think they’re all as bad as each other

[Cathy Newman @cathynewman55]

@parcelforce strange that 5 minutes before end of scheduled delivery time you can’t locate my address! We’re not remote. You’re website is useless. What do I do next?

[Cathy Newman @cathynewman55]

@nextofficial how ridiculous that my husband with same surname and same address - and identification- cannot collect my order. Wasted journey. #poor customer service

[Cathy Newman @cathynewman55]

@SurreyRoadCops No number plate and on double yellow lines

[Cathy Newman @cathynewman55]

@sainsburys all weighing machines out at Burpham. New self-scan means you can’t weigh at paying stage. Had to queue and pay separately for veg#poorcustomersevice