@JoMaloneLondon what’s happing to the brand I used to love so much,customer service has gone really down hill and packaging is very hit and miss,received my order this week selected drawstring bag,order arrived no bag,just in a box with bubble wrap and no matches with my candle.
@ZARA_Care dispatch email for my item on Friday 15th December when my item had been siting at my pickup point since December 9th,lucky it hadn’t been sent back I was told,worst online service I’ve ever had,won’t be using again !!