@virginmedia So going from trying to be helpful to defensive! Like I said the woman on the phone said someone would call us back. I was unaware a time should have been made but your staff obviously were not Good example of fobbing us off @virginmedia#joke#badcustomerexperience
#VirginMedia we have been waiting over a month for you to install our broadband. You turn up when we are on holiday with no appointment booked and did not tell us you have moved our date now you are saying we have to wait till the 6th Sep. Very disappointed @virgin pore service
@virginmedia@virginhelp No no reason! And they have changed the date on my virgin account and are now saying it was never booked for the 22nd when we asked to speak to a manager we were refused and still no phone call back
#GWR absolutely disgusting customer service this morning. Paid £500 for 3 return tickets to London and couldn’t get on the train #angry#ripoff#poorservice