Caz Rand

[Caz Rand @cazmasters25]

@Morrisons bought Ben & Jerrys in your Taunton store yesterday and it’s clearly defrosted and been refrozen, so icy and so disappointing 😞

[Caz Rand @cazmasters25]

@Morrisons bought these hot chocolate stirrers today in your Taunton store and look at the best before date on them… I’m appalled!

[Caz Rand @cazmasters25]

@HelpAtGeorge I’ve organised 2 online returns however I’ve not been sent the qr code emails! I want to go and return these asap so please sort!!!

[Caz Rand @cazmasters25]

@carehub_te I’ve already messaged you all the details as I’ve been asked before and then ignored! Terrible customer service, if you look at the message thread you’ll find everything you need to know

[Caz Rand @cazmasters25]

@AsdaServiceTeam please could someone respond to my dm’s! I’ve been waiting FAR too long! Not impressed

[Caz Rand @cazmasters25]

@AsdaServiceTeam please could someone respond to me…

[Caz Rand @cazmasters25]

@AsdaServiceTeam just noticed the 3 for £6.98 offer didn’t apply so I’ve been over charged!

[Caz Rand @cazmasters25]

@AsdaServiceTeam just noticed the 3 for £6.98 offer didn’t apply so I’ve been over charged!

[Caz Rand @cazmasters25]

@Morrisons only bought the nectarines yesterday and already mouldy 🤢

[Caz Rand @cazmasters25]

@HelpAtGeorge I dm’ed you on Friday as requested but still haven’t had a response!

[Caz Rand @cazmasters25]

@HelpAtGeorge returned a parcel in my local store last Wednesday and I’ve still heard nothing about a refund!

[Caz Rand @cazmasters25]

@AsdaServiceTeam can I just ask what the point is of the rewards card anymore? Did a £130 shop last week and got a whole 50p, did a £116 shop today and got absolutely nothing! It seems completely pointless

[Caz Rand @cazmasters25]

@Matalan No it still says I can’t message you 😩

[Caz Rand @cazmasters25]

@Matalan I want to return some of an online order but I didn’t get a receipt in my order, can I still return?

[Caz Rand @cazmasters25]

@Matalan It won’t let me message you!

[Caz Rand @cazmasters25]

@AsdaServiceTeam my husband just did a £92 shop but couldn’t get hold of me (I’m at work) for my password for our rewards. Is there any chance they can be added please? He has the receipt

[Caz Rand @cazmasters25]

@hm_custserv Have done!

[Caz Rand @cazmasters25]

@hm_custserv please could you advise when are order placed Friday will be dispatched?

[Caz Rand @cazmasters25]

@AsdaServiceTeam just been shopping again today and AGAIN haven’t received any rewards, I’ve missed out on a fair bit of money now, I’m not happy!

[Caz Rand @cazmasters25]

@AsdaServiceTeam shopped in store today and I received no reward card money! Should have got at least £1 if not more as I spent more then this…

[Caz Rand @cazmasters25]

@Morrisons was just in store and the self service machine printed a blank voucher and I think I’ve now missed out on my £5 voucher. I was told to contact you by the staff as they couldn’t do anything in store