.@onepeloton hi, just a quick one. It’s rather shocking how a company doing so financially well is so appalling at customer service. Any excuses? Thanks.
@onepeloton Still no word! Why is that?? 3 weeks since I first reached out - I’ve stopped chasing (for the 6th time) as it’s exhausting. Please can you share my experience with your COO? Your customers service team is putting me off recommending your brand.