Ciara Beades

[Ciara Beades @cbeades]

@parcelforce you’ve lost a passport sent in the post, was supposed to arrive on Wednesday and lost in your Hub, it’s needed in Brussels on Tuesday next week, help please! We used you as you GUARANTEED arrival by Wednesday when sending.

[Ciara Beades @cbeades]

@DHLParcelUK @PaddyR1888 How do I get a reply? Your driver appears to have stolen my package. They left a non-existent address as delivery address and the picture doesn’t match my neighbour’s doors or doormat.

[Ciara Beades @cbeades]

@DHLParcelUK @Omnislash92 How do I get a reply? Your driver appears to have stolen my package. They left a non-existent address as delivery address and the picture doesn’t match my neighbour’s doors or doormat.

[Ciara Beades @cbeades]

@DHLParcelUK @Mojomarm How do I get a reply? Your driver appears to have stolen my package. They left a non-existent address as delivery address and the picture doesn’t match my neighbour’s doors or doormat.

[Ciara Beades @cbeades]

@DHLParcelUK @HightownPirates How do I get a reply? Your driver appears to have stolen my package. They left a non-existent address as delivery address and the picture doesn’t match my neighbour’s doors or doormat.

[Ciara Beades @cbeades]

@DHLParcelUK @DrydenMarie How do I get a reply? Your driver appears to have stolen my package. They left a non-existent address as delivery address and the picture doesn’t match my neighbour’s doors or doormat.

[Ciara Beades @cbeades]

@DHLParcelUK @HH09922377 How do I get a reply? Your driver appears to have stolen my package. They left a non-existent address as delivery address and the picture doesn’t match my neighbour’s doors or doormat.

[Ciara Beades @cbeades]

@DHLParcelUK @millyrecovers How do I get a reply? Your driver appears to have stolen my package. They left a non-existent address as delivery address and the picture doesn’t match my neighbour’s doors or doormat.

[Ciara Beades @cbeades]

@DHLParcelUK @sjobrien86 How do I get a reply? Your driver appears to have stolen my package. They left a non-existent address as delivery address and the picture doesn’t match my neighbour’s doors or doormat.

[Ciara Beades @cbeades]

@DHLParcelUK @HightownPirates How do I get a reply? Your driver appears to have stolen my package.

[Ciara Beades @cbeades]

@DHLParcelUK your driver left my package at a non-existent address. The photo doesn’t match any of neighbours doors or doormats. Where is my package? Your phone number is useless.

[Ciara Beades @cbeades]

@DHLParcelUK your driver allegedly delivered my package to an address that does not exist. Picture doesn’t match the door of any neighbour that I can see. Where is my package?

[Ciara Beades @cbeades]

@British_Airways @HackedOffHugh I also find filing a small claims court case gets a quicker response than BA customer service. It’s a very quick process. The legal team were able to reply in 7 days compared to one inadequate response from customer service after 29 days.

[Ciara Beades @cbeades]

@secretcinema how do I get a response to an email? I’ve been waiting since 6 June and no response to follow up email either 🤷🏻‍♀️

[Ciara Beades @cbeades]

@C_B_Kins @Ryanair I had the same in Palermo at end of March. Luckily I had my full passport but the didn’t believe the passport card was a valid passport 🙄 I resented having to hand over my full passport. They are an Irish parent company to add insult to injury! Glad you made it!

[Ciara Beades @cbeades]

@British_Airways cut off AGAIN after 72 minutes. How do I speak to someone?

[Ciara Beades @cbeades]

@British_Airways how can I speak to someone about an Avios booking? You cut me off after 72 mins on hold and now on hold again for 35 mins and counting…

[Ciara Beades @cbeades]

@virginmedia Well I need internet and you wouldn’t give me a slot yesterday, today or tomorrow morning so you see the problem? I’ll keep an eye on my bill.

[Ciara Beades @cbeades]

@virginmedia 12 - 4 tomorrow, it���s extremely inconvenient as it’s my day off and I now can’t do anything with it. I’m not impressed on top of the crap service in October/ November. I’m still waiting for a call regarding my compensation.

[Ciara Beades @cbeades]

@virginmedia One of the four customer service representatives I spoke to on Monday and yesterday. The technical team never bothered to call me. I’ve an appointment tomorrow in person but if it can be solved on the phone that’s preferable. Customer service has been very poor on this one.