Carrie Goucher

Entrepreneur, PhD in Systems Engineering, TEDx speaker. Founder of FewerFasterBolder meetings, Run For Your Life and Onefish Twofish

[Carrie Goucher @CBedingfield]

@edinburghcashme I placed £45 order on 22nd November. Received confirmation email. No further emails, no delivery, no response to email, no answer on your phone line. Please reply to my messages.

[Carrie Goucher @CBedingfield]

@ArgosHelpers Can you let me know how to get to a real person? The spare part delivered to fix my order which was broken was the wrong part and I'm going round in circles with the bot - it keeps taking me back to the beginning (options 1 and 2). Can you let me know what next?

[Carrie Goucher @CBedingfield]

@ArgosHelpers Can you give me an ETA on when you'll reply to the DM you asked me to send please?

[Carrie Goucher @CBedingfield]

@ArgosHelpers Thank you - I've DM'ed again with as much info as I can.

[Carrie Goucher @CBedingfield]

@ArgosHelpers Can you give me an eta on a reply please?

[Carrie Goucher @CBedingfield]

@ArgosHelpers Thank you, but how - I have followed all the instructions and it keeps looping me back to the beginning. What's the magic word to use?

[Carrie Goucher @CBedingfield]

@ArgosHelpers I have DM'ed several times but just go round in circles with the bot

[Carrie Goucher @CBedingfield]

@Gocompare_Help Your system generated a set of quotes of a similar price. I picked one, clicked through to the insurer and the quote is now nearly 2.5x what's on your site. How can I access the quote you gave me?

[Carrie Goucher @CBedingfield]

@roddaut @MeetKevon It would be A for me, for sure! Though agree they are both useful and interlinked.

[Carrie Goucher @CBedingfield]

@Nicolascole77 🚢, thank you :-)

[Carrie Goucher @CBedingfield]

“Sorry, I’ve been in back-to-back meetings all day”

Unless you're the CEO of the universe, you shouldn't be in back-to-back meetings (unless you want to).

That's why my ecourse "Get out of meeting gridlock" is free until Oct31 👇

https://t.co/ja2ZqnXQy9

[Carrie Goucher @CBedingfield]

Back to back meetings

This shouldn’t be a thing.

“Sorry, I’ve been in back to back meetings”

“I can’t, I’m in back to back meetings.”

Unless you're the CEO of the universe, you shouldn't be in back to back meetings (unless you want to).

I'll help.

https://t.co/84HBcEUJMw

[Carrie Goucher @CBedingfield]

Here’s the thing about collaborative working.

Coordination is in conflict with concentration.

We need both but coordination (i.e. meetings) seems to have a free rein right now.

We’re out of balance.

I help orgs get back IN balance ⚖️ and make space for deep work.

[Carrie Goucher @CBedingfield]

I'm looking for SIX brilliant people who are seriously thinking about shifting meeting culture over 3 months.

Meeting Pioneers is a powerful programme for org change.

"This has felt like a game-changer for us" <- Triodos Bank

https://t.co/84HBcEUJMw

#culturechange

[Carrie Goucher @CBedingfield]

My definition of clean comms:

1. High honesty
2. High care for the other people
3. High care for the shared goal

1 without 2 or 3 is a whole load of bad things.

1+2+3 is the way to truly listen / empathise AND say your truth / hold your boundaries.

[Carrie Goucher @CBedingfield]

You don’t need to become a master facilitator to run a great meeting but your team will massively appreciate it if you:

👉 share the scope in the invite

👉 find ways to hear everyone’s voice

👉 capture decisions and actions in a shared document

[Carrie Goucher @CBedingfield]

My toddler task list this morning:

- eat breakfast
- clean teeth
- put sun cream on
- put clothes on
- put socks on
- put shoes on
- find bag
- find car keys
- find car
- get in car

My toddler:

Pick two

[Carrie Goucher @CBedingfield]

Once I've got to the end of the vegetable aisle, I've lost interest. Soreen, washing up liquid, that'll do for another few days.

[Carrie Goucher @CBedingfield]

They say you should write about what you know…