cbevel

Marketing Leader, Digital Strategist & Experience Innovator

[cbevel @cbevel]

@HomeDepot @HomeDepot
They said they cannot deliver because their truck was too big?, I've had several large trucks in front of my home. and the small delivery truck only delivers on limited days. Totally unacceptable service.

[cbevel @cbevel]

@HomeDepot
Terrible, terrible experience with appliance delivery this week. Two delivery 'attempts', yet they didn't even actually come to my home. Now, telling me I have to wait another 5 days, event though my new microwave is probably only a few miles away in a warehouse.

[cbevel @cbevel]

@HomeDepot @HomeDepot
No option to pick up in a store.
No option to get it this weekend.
I'd even pay extra to get my microwave today.
Awful, very disappointing.

[cbevel @cbevel]

Check out my latest article: 5 Things Every B2B Service Business Should Know About Their Customers https://t.co/fXSg9uIhaN via @LinkedIn

[cbevel @cbevel]

@cvspharmacy Every time I visit my neighborhood CVS, I’m given these ridiculously long receipts. WHY, why CVS do you do this? Retweet if your CVS receipts are this long #CVS #stopwastingpaper

[cbevel @cbevel]

@SouthwestAir Thanks @SouthwestAir for making good on a make-it-or-break-it moment. Flt 4949 MDW-CUN https://t.co/a0tBIrptfJ

[cbevel @cbevel]

The Make It or Break It Moments https://t.co/Loalzb20hN

[Dunkin' @dunkindonuts]

Just Call Us Dunkin’ #Dunkin

[cbevel @cbevel]

@AlaskaAir On Flt 1201 ORD-SFO, sitting here at gate, waiting, waiting. 40 min late now. Something about a ‘logbook’ So ridiculous. This will be my first and LAST time flying Alaska Air.

[cbevel @cbevel]

Chicago https://t.co/OiYjxtRzel We’re talking about going beyond customer centricity in the Age of Trust

[cbevel @cbevel]

I love this kind of story. This architecture team at Auburn University's Rural Studio is partnering with Fannie Mae and @HabitatWFC and applying design thinking to tackle one of America's biggest 'wicked' problems: affordable hous…https://t.co/sgPWoELPdw https://t.co/QBpkeWOr88

[cbevel @cbevel]

Shared principles can go a long way in bridging the divide between design and dev teams, especially when the fast pace of agile adds tension. Check out some of these insights from the last Executive Leadership Roundtable hosted by…https://t.co/B9J0TChtTE https://t.co/FUfBOH51XF

[cbevel @cbevel]

Great Think with Google interview with Lowe's Companies, Inc. CMO Jocelyn Wong. I love Lowe's “never out” strategy - which calls for making sure essential items are always in stock during times of natural disaster. It's a great exa…https://t.co/CfOzae0Q2X https://t.co/vs6uLWO8kk

[cbevel @cbevel]

Mayor Emanuel on Chicago HS requirement to learn coding and CPS investments in tech and STEM: “You earn what you learn.” https://t.co/JjeK1hB6bf https://t.co/ZMWkk1xLrx

[cbevel @cbevel]

Apple's approach to news curation is decidedly 'human' in today's world of algorithm driven headlines and link bait. While Facebook and YouTube rely on software to decide what news people will see, Apple has a human editorial team. https://t.co/dSonyX2ZnN

[cbevel @cbevel]

The more it invests in its beliefs and its products, the better Patagonia performs, develops creative solutions, and maps out a blueprint for other businesses, big and small, to follow. “Doing good work for the planet,” Marcario says, “creates new markets…https://t.co/rfQ5JsRyzR

[cbevel @cbevel]

Screens? We don’t need no stinking screens! Well, hopefully soon anyway. It’s pretty exciting to think about what’s to come with the combination of voice, mobile and AI. https://t.co/J8r3JMR20i

[cbevel @cbevel]

Superbowl ads will be even more fun to watch this year. https://t.co/u2SbaeVuQg

[cbevel @cbevel]

Will Facebook's newsfeed change help banish fake news, and bring Facebook closer to its original purpose of connecting people? Time will tell. https://t.co/CY54EWp3xE

[cbevel @cbevel]

“The Science of Hiking” — @HorroxJ https://t.co/d9Q8dklvHj