ChaitanYaYaYa

sometimes sarcastic, always hungry ||

sports, music, memes and food.. in that order 🤙

[ChaitanYaYaYa @cbodhe93]

@flipkartsupport Nobody has reached out to me. Stop gaslighting your customers.

[ChaitanYaYaYa @cbodhe93]

. @Flipkart @flipkartsupport this is absolutely unacceptable. My order was promised for delivery on 14 September, which is why I ordered it—I need the product TODAY itself for use tomorrow morning, 16 September.

Now the order is delayed, and your customer support team…

[ChaitanYaYaYa @cbodhe93]

@flipkartsupport . @Flipkart @flipkartsupport this is beyond frustrating. My delivery was promised for 15 Sept, yet you keep changing the date. Now you’re falsely claiming I requested a reschedule—I NEVER did. No delivery attempt, no call, no accountability. Absolutely disgraceful service.

[ChaitanYaYaYa @cbodhe93]

@flipkartsupport Stop giving ai written replies, there are no details in the screenshot that I’ve shared. Please use your eyes and your brain while replying. Stop exposing your incompetency.

But my issue is that you haven’t really resolved my issue.

[ChaitanYaYaYa @cbodhe93]

@flipkartsupport Hello @Flipkart @flipkartsupport Thanks for wasting my time with information I already know. I’m asking for one simple thing: deliver it today. The product is at the nearest hub, yet you can’t even reach the hub manager to escalate delivery. How incompetent is this system?

[ChaitanYaYaYa @cbodhe93]

Also, maybe add a proper customer support number - @flipkartsupport customers shouldn’t have to jump through hoops just to speak to an agent. (3/3)

[ChaitanYaYaYa @cbodhe93]

.@flipkartsupport @Flipkart I ordered a pair of shoes (Order ID: OD335997331327473100) and have been waiting 3 days beyond the promised date. Every day, the delivery status randomly changes on your app.

Your customer support is pathetic - no real help, no accountability. (1/3)

[ChaitanYaYaYa @cbodhe93]

I gave Flipkart another chance after years, thinking things might’ve improved. Clearly, I was wrong. @flipkartsupport

The order is already at the nearest hub. Should I come and collect it myself since your delivery team doesn’t seem to care? (2/3)

[ChaitanYaYaYa @cbodhe93]

@vivek_kalagi @GNC_India I got this exact same call too asking for repayment, but I didn’t do it as it sounded fishy.. @GNCLiveWell @GNC_India why are you not acknowledging this issue and reassuring your customers. I have come across multiple people complaining about this same exact issue.

[ChaitanYaYaYa @cbodhe93]

@bhavna4v1 @GNCLiveWell I got this exact same call too and I asked them to send me an email explaining the situation and confirm this that I have to officially cancel the order and make the payment again. No response after that.

[ChaitanYaYaYa @cbodhe93]

@cromaretail I know what update I’m going to get:
Hi Chaitanya, our team is working on your concern please give us 24 hours to get back to you. I’ve been getting this exact update everyday for a week now.

[ChaitanYaYaYa @cbodhe93]

@cromaretail this is unacceptable! Order ID SOA339370362562 — I bought a Haier 1.5 ton AC from your Urapakkam, Chennai store on May 3. It’s still not delivered. No clear updates either. Escalate this NOW!

[ChaitanYaYaYa @cbodhe93]

@cromaretail Still waiting for that call from you @cromaretail 👆👆

[ChaitanYaYaYa @cbodhe93]

@cromaretail Please define ‘soon’, again I’m getting the same kind of update. Can your team please call me explain the situation?

[ChaitanYaYaYa @cbodhe93]

@cromaretail Hi @cromaretail, Can someone from your team please call and explain what’s going on? I’ve been trying to get answers for over a week, but neither customer support nor the Urapakkam Croma store has been helpful. Why is it so hard to get clarity on a simple issue?

[ChaitanYaYaYa @cbodhe93]

@cromaretail @CromaRetail I’m out of patience. It’s been 5 days of vague responses and false promises. Just give me a clear date and time for delivery. It’s a joke that a brand like Croma can’t manage to deliver one product properly.

[ChaitanYaYaYa @cbodhe93]

@cromaretail @CromaRetail This is a joke. My AC delivery (Order ID: SOA339370362562) has been “rescheduled to tomorrow” for 5 days now. I’ve stayed home, missed work, and your team keeps giving false hopes. Shocking how little you value loyal customers. Escalate this NOW!

[ChaitanYaYaYa @cbodhe93]

@cromaretail I have not received any message regarding the delivery.

[ChaitanYaYaYa @cbodhe93]

@cromaretail Could you please share the details of the delivery person with me via DM?