@Kohls No thanks - This online/phone customer service has not been useful to me at all so I am heading into a store to show the proof of the second charge.
The saga continues with @Kohls and I am officially done. I have never beedn so mad. Gave yall a second chance and re-ordered what yall lost the first time, and this time our card was charged twice for two different amounts. And no one on your team can seem to locate this charge.
@Kohls A huge charge on our card and all your team can say is, can't find it. sorry. No help whatsoever. Worst customer service I have ever received in my life. Me and my family will NEVER be purchasing a thing from you again.
@Kohls you just lost a lifelong customer. Your team lost a package I have already been charged for worth over $200 and no one knows where itโs at. Every time I call, I get a different answer and yet no resolution, no package, no refund. Sad to say it, but Iโm done with you.