@factoryintl Such terrible news! Jack was always smiling and one of the first people I sought out at an MIF event. And his problem solving was legendary! Huge love to his family and friends, he’ll be missed by so many people x
@British_Airways Thank you but that wasn’t really my point. You surely know where a person is travelling from and therefore whether online check is available. All of your comms encourages online check-in so it would seem sensible to flag to those where it isn’t available?
@British_Airways just tried to check in online for a return flight to UK from DBV but found it’s not possible, everyone has to airport check in. Surely it’s possible to include in pre depart comms instead of continually pushing online check-in. I had to google it in the end 🙄
@AerLingus do you offer complimentary fast track for business class customers? I’ve had an email confirmation which talks about lounge access but nothing about Fast Track.
I would like to understand how this happened, if someone can come up with common sense ‘plan b’ for next time and also if you can ask the female manager who arrived just before our release why she thought it was better to just smile & say nothing rather than apologise profusely?
@SundayBrunchC4 morning guys, really sorry but Arklow and Tipperary are in Ireland which, last time I checked, is not in Great Britain!! Commissioners won’t be impressed 😉