CCB Official Status

Church Community Builder's web-based church management software status, system announcements, and updates will be tweeted here.

[CCB Official Status @ccbtech]

We’ll no longer be monitoring or updating this account. Subscribe to our Status Page for software status and system announcements https://t.co/s4iapBMX8G If you need to reach us, submit a ticket through your site and someone from our team will be in touch soon!

[CCB Official Status @ccbtech]

We’ve updated how we make you aware of software status and system announcements! Subscribe to the features you use here https://t.co/s4iapBMX8G

[CCB Official Status @ccbtech]

We’re moving our software status and system announcements to a new platform. Subscribe here for updates before December 31 https://t.co/N2KC1QnLiY

[CCB Official Status @ccbtech]

We're changing the way we notify you of our software status and system announcements. Subscribe to our Status Page for future updates https://t.co/s4iapC4y0e

[CCB Official Status @ccbtech]

Engineers at @Xfinity have identified the issues causing delays sending to https://t.co/lXwnkIMhYZ recipients and are working on a fix. We will continue to monitor the issue until a complete fix is in place.

[CCB Official Status @ccbtech]

We are still experiencing delays in emails sent to https://t.co/lXwnkIMhYZ recipients and are continuing to work with @Xfinity technical support to resolve the issue

[CCB Official Status @ccbtech]

We are currently experiencing delays in emails sent to https://t.co/lXwnkIMhYZ recipients. We have reached out to @Xfinity technical support to determine the source of the issue.

[CCB Official Status @ccbtech]

We are no longer seeing errors for payments through Church Community Builder and transactions have been completing successfully as of 6am MDT. We will continue to monitor for any anomalies. Thank you for your patience!

[CCB Official Status @ccbtech]

One of our payment processors, Bluepay, is working to restore functionality, but some services are still not functioning fully. For more information, their status page is available here: https://t.co/hJWEasGj9r

[CCB Official Status @ccbtech]

Due to gateway issues with one of our payment processors, we are seeing failed payments for online gifts being given through Church Community Builder. We are monitoring the situation and will update with more information.

[CCB Official Status @ccbtech]

@CenturyLink has confirmed that the routing issues across the nation have been resolved. All Church Community Builder services have returned to normal.

[CCB Official Status @ccbtech]

After investigation, we believe the intermittent access issues are a result of a nationwide service interruption for @CenturyLink. We are monitoring their progress and will update as we know more.

[CCB Official Status @ccbtech]

Our engineers are still investigating intermittent issues with connecting to Church Community Builder sites. We believe an upstream provider is having problems and we are investigating for further detail.

[CCB Official Status @ccbtech]

We are aware of some timeouts when attempting to access some Church Community Builder sites and our engineers are investigating.

[CCB Official Status @ccbtech]

After investigation we have confirmed that this incident is isolated to one mass message and SMS services are sending normally from our software. We will follow up on this individual case but we're waving the #allclear flag for our church partners.

[CCB Official Status @ccbtech]

Our engineers have identified intermittent SMS delivery issues. We are looking into the issue and will update with more information. Thank you!

[CCB Official Status @ccbtech]

Cloudflare has communicated they have identified the problem and are implementing a fix. As of right now traffic to Church Community Builder sites seems to have returned to normal. Our engineers are continuing to monitor the situation and will update with any new information.

[CCB Official Status @ccbtech]

Initial investigation leads us to believe that this is a DNS issue with our service provider, Cloudflare. Many sites and services using Cloudflare are having interruptions. We are monitoring the incident and will update as soon as we have more information.

[CCB Official Status @ccbtech]

We are aware of the inability to access Church Community Builder sites. Our engineers are investigating the issue now.

[CCB Official Status @ccbtech]

Overnight email deliverability was restored to https://t.co/CSNrvWsVBm domains. We are watching for any additional interruptions.