Call Center Diaries

We aim to shine a light on the human price of the call center industry.
We are exploited, mentally exhausted, and frankly pissed off.

[Call Center Diaries @CCenterDiaries]

@TheAndyCortez @thegameawards They are treating a live stream like broadcast tv - twitch ain't gonna shut off your broadcast if you go a bit over schedule. He needs to drop that tv show format he seems to have taken from Spike TV

[Call Center Diaries @CCenterDiaries]

Hi @XboxP3 any acknowledgement here?

[Call Center Diaries @CCenterDiaries]

@XboxP3 Hey Phil - have you checked out the reviews on the Microsoft Store for the Xbox version of fallout 4 in the last 2 years or no? The game is broken on next-gen consoles with constant crashes yet you are offering it as a selling point for Game Pass Core...

[Call Center Diaries @CCenterDiaries]

@ConcentrixUSA Did you know that? Because Concentrix is a miserable place to work

[Chris Peterson @ChrisPe98467335]

@ConcentrixUSA That’s why I left Concentrix.

[Call Center Diaries @CCenterDiaries]

@ConcentrixUSA Did you know that? Because Concentrix is a miserable place to work

[Call Center Diaries @CCenterDiaries]

Ya'll, April fools is still a few months away.
You don't give a fuck about your employees.

[Carl Webb - #joinaunion @NWCWU]

#TheCWU #AntiToryDemo

[Call Center Diaries @CCenterDiaries]

@ConcentrixUSA Aren't you one of the companies using webcams to spy on remote workers during their shift?

[Call Center Diaries @CCenterDiaries]

@JonFreier @TMobile Is this how you appreciate your team? by laying them off while you take in record profits?

https://t.co/MtgiQYLjVB

[Fuck You I Quit @fuckyouiquit]

T-Mobile is raking in record profits. They just announced they are laying off 5000 people. These companies only care about one thing and you are not it.

[Call Center Diaries @CCenterDiaries]

@evietressa @JonFreier @TMobile I promise the people on the phone hate T-Mobile as much if not more than you

[Call Center Diaries @CCenterDiaries]

@evietressa @JonFreier @TMobile They treat their team members as shitty as their customers - those people have next to no training and ridiculous sales goals by design.

[Call Center Diaries @CCenterDiaries]

@JonFreier @TMobile Maybe don't let your front line workers get taken advantage of by 3rd party outsourcing call centers :)

[Call Center Diaries @CCenterDiaries]

Who needs a soul anyways? #CallCenterDiaries
#CallCenter #ContactCenter #capitalism

[Call Center Diaries @CCenterDiaries]

@Popfriz Been tempted to set photo evidence at times

[Call Center Diaries @CCenterDiaries]

@The_TUC Oh! Wage theft from employees!

[Fuck You I Quit @fuckyouiquit]

T-Mobile is raking in record profits. They just announced they are laying off 5000 people. These companies only care about one thing and you are not it.

[Trades Union Congress @The_TUC]

pay not going up with inflation

[Call Center Diaries @CCenterDiaries]

@CallCenterICMI If contact centers invested more in employees instead of your self serving industry echo chamber conferences it would improve operations greatly.

[Call Center Diaries @CCenterDiaries]

@fuckyouiquit I am surprised that the president of a call center follows this account but not surprised. Probably keeping an eye out for their own Company