Corinne

[Corinne @cchurn22]

@UKSegboards I need help please! Your phone lines are not working. You don’t reply to emails! I’ve ordered a board and seat from you in November. It’s been delayed by 4 weeks! Now today you deliver the seat but no hoverboard! What’s going on???

[Corinne @cchurn22]

@wizzair I’ve been emailing you since August regarding a complaint. I’ve had one reply and now your customer services department just don’t bother responding. I take it you still have people looking at these emails? I’d appreciate it if someone can respond to my emails!

[Corinne @cchurn22]

@HamleysOfficial Maybe one of your goals could be to improve your customer services? I’ve had an awful experience!

[Corinne @cchurn22]

@HamleysOfficial absolutely loved your company up until now! Shocking customer services and massively let me down on an order for my child’s party! Won’t even try and help rectify it!! Thanks for letting down a 6 year old! Nice work

[Corinne @cchurn22]

@RandoxOfficial any chance I might get my results? I’ve been calling all day and can’t get through. Really starting to worry now! The rest of my family that all got tested at the same time have all received their results!

[LFB Waltham Forest @LFBWForest]

Today marks the final role call of Stn/O Rob Hurn. Rob has been serving the communities of London for 31 years. Thank you for your service, good luck and best wishes in your retirement.

[Corinne @cchurn22]

@LFBWForest Congratulations Rob. You are our hero x

[Corinne @cchurn22]

@kings_old Proprietor Catherine Watts should be ashamed of herself! Takes your money and cancels your stay! So upset and disappointed

[Corinne @cchurn22]

@virginmedia Thanks. Yes done that too. It just says it’s closed 🤦‍♀️. Hence my frustration and trying to reach out via social media which I never do. Completely frustrated

[Corinne @cchurn22]

@virginmedia Ok thank you. I already escalated it over 10 days ago but still nothing. I guess being a loyal customer for over 10 years means nothing now a days. Thanks anyway

[Corinne @cchurn22]

@virginmedia Yes I did that yesterday. Spoke to Kaylin who said he would call me back when a manager was free in 2 hours! That was at 3.30pm yesterday ... I’m still waiting! Plus my phone is still not connected... is there anything you can do please as this is now becoming a joke!

[Corinne @cchurn22]

@virginmedia Ok but it’s been 456 hrs since the first request. I’d say that’s a tad long? It’s also now been 144 hrs since the second request. At what point might I be reconnected??

[Corinne @cchurn22]

@virginmedia No nothing. Very disappointed since I was told I’d also get a phone call to update me and also have the phone reconnected

[Corinne @cchurn22]

@virginmedia Hi there. So last week I was told for the second time we would be reconnected. This time 72hrs. Since then it’s been 5 days! The time before that was 48hrs and we are still sat here with no phone! Nearly a month now. #annoyed

[Corinne @cchurn22]

@virginmedia Waiting times! However I’ve just spoken to an amazing guy called James who is going to resolve the problem.

[Corinne @cchurn22]

@virginmedia I really appreciate what you are saying! I’ve tried this multiple times and I can’t get through! I also don’t have a landline ... you know it’s been cut off!

[Corinne @cchurn22]

@virginmedia

[Corinne @cchurn22]

@virginmedia Hi there yes I spoke to Chitra on the 20 February and she confirmed we would be reconnected in 24hrs. I can’t get through to anyone else as the lines are always busy. I’ve written in too and no reply.

[Corinne @cchurn22]

@virginmedia