I'm available on @useintro to help founders scale thoughtfully to exit and build world class teams!
Looking for advice from a CEO/COO with 4 exits and over a decade of experience at high-growth startups?
Book a call with me on Intro: https://t.co/z9eHkvM5F5
@hotelsdotcom just hit the 3 hour mark ON HOLD to cancel a trip due to covid19, only to be HUNG UP ON by your representative! Excellent way to treat your customers! @CapitalOne, this is the way your travel-partners treat your card holders. #fraud#CoronovirusPandemic
@hotelsdotcom love waiting on hold for 1 hour (twice) only to have both of your reps hang when on me when I asked to cancel/for a refund. Now your lines are literally busy tones or are silent. #bigcompany vs. #littleguy
@Ticketmaster you should allow people to search venues by section not just date. People have favorite seats and would rather wait until they can sit in their preferred seats.
For unhelpful and demeaning service call Rita Moss, Executive Liason to @ElectroluxUS CEO direct at (706) 651-7011. She'll be sure to make you feel like you wasted your money on their products, while disrespecting you in the process. @Electrolux#theworst#thanksfornothing