Caroline Ballard

Graphic Designer, 31, London
Endometriosis sister 💛
Things I love ➡ gardening • baking • reading • crafting • attempting DIY

[Caroline Ballard @ceballard]

March is #endometriosis awareness month. RT my infographic to help raise awareness #endometriosisawareness

[Caroline Ballard @ceballard]

@SkyHelpTeam It's telling me there is a problem with my connection. But the Is The Service Down website is stating there is an outage in my area.. and why Sky are failing to acknowledge this I don't know

[Caroline Ballard @ceballard]

@SkyHelpTeam is there a known issue with broadband in MK42? My WiFi has been down for the past 30 minutes

[Caroline Ballard @ceballard]

@SkyHelpTeam The Sky website is claiming there isn't any issues. But tracking sites detect that there is. I work from home and I'm not able to do my job. I'm a graphic design and send/receive large files so using my mobile data isn't an option

[Caroline Ballard @ceballard]

@EastMidRailway I have an advanced single ticket from London to Bedford at 8.17am .. is there any other train I can get on?

[Caroline Ballard @ceballard]

@ghd hermes left my mums parcel outside (as seen on a tracking photo) on calling your customer service team she was told she would get a form to fill in. She hasn't received a form, nor any apology, money has already been taken from her. And she is left without her purchase!

[Caroline Ballard @ceballard]

@SkyHelpTeam is there a problem with the broadband in Hounslow?

[Caroline Ballard @ceballard]

@DunelmUK I sent a DM yesterday. Can I please get a response. I don't know what I'm meant to do with broken items!?

[Caroline Ballard @ceballard]

@DunelmUK can I please get a response to the DM I sent a few hours ago? I had 3 items delivered today and all 3 were broken and/or damaged

[Caroline Ballard @ceballard]

@JTtooLegit Exactly this. Most of the time I was playing against another Super Star team!

[Caroline Ballard @ceballard]

@NantHallRd @seetickets I did, and they passed my message onto See Tickets who told me, that because I live in a tier 4 area OUTSIDE of London, I can still attend the event. I have tried to claim for a refund but their site only allows for a voucher exchange. Not sure what I can do to get my refund?

[Caroline Ballard @ceballard]

@kewgardens I have tickets for the 2nd January. And I live in a Tier 4 area outside of London, so can't attend. I have tried to get a refund from @seetickets and my only option is a voucher exchange (?!!) Can you please cancel my order and refund me

[Caroline Ballard @ceballard]

@Hobbycraft_Help I have sent a DM with my order number and photo

[Caroline Ballard @ceballard]

@Hobbycraft_Help Hello, I received a parcel from Hobbycraft on 19/11. But it IS NOT my order. My order number is WB5664896. At this point, I just want my money back

[Caroline Ballard @ceballard]

@Hobbycraft I have emailed, and tweeted @Hobbycraft_Help and sent them a DM and still I am getting radio silence. I received someone else's order and I have not got my order AND I have been charged for items I DON'T HAVE. Can someone please help!?

[Caroline Ballard @ceballard]

@Hobbycraft_Help how many time do I need to tweet/message/email before I get a reply?!

[Caroline Ballard @ceballard]

@Hobbycraft_Help I placed my order on the 9th November.. and almost i month later I still don't have it. Can you please issue me a refund???

[Caroline Ballard @ceballard]

@Hobbycraft I placed my order on the 9th November.. and almost i month later I still don't have it. Can you please issue me a refund???

[Caroline Ballard @ceballard]

@JohnH30428705 @Hobbycraft_Help @Hobbycraft Maybe tomorrow we will get a reply..

[Caroline Ballard @ceballard]

@Hobbycraft I have emailed, and tweeted @Hobbycraft_Help and sent them a DM and still I am getting radio silence. I received someone else's order and I have not got my order AND I have been charged for items I DON'T HAVE. Can someone please help!?

[Caroline Ballard @ceballard]

@SkyHelpTeam why is the superfast broadband going up to £47.99 ? Highly unfair that you look after new customers and not your existing customers. And given the current situation we have all found ourselves in. Whacking up prices isn't fair