Learn to sit back and observe; not everything requires a response. Sometimes the most powerful response is no response at all—just awareness.
Roy T. Bennett, The Light in the Heart
@NCBABankKenya what’s happening? Your mobile banking is not working no one is picking calls . I have Been on hold for more than 10 minutes. Its frustrating! Communicate to us tell us you have a downtime and possible turn around time to be sorted.