@stephaniepolk My #centurylink is down for a month, technicians didn't show up to 4 appointments in a row, last one arranged by your customer advocacy.What are you doing to keep technicians accountable, that they're actually helping customers? #centurylinkhelp#CustomerExperience
@CenturyLinkHelp Sure support is a click away, the only problem is support will schedule you a 'fake' all day tech appointment who'll not show up over and over only to waste your time. I'm not even seeking help anymore, just grown curious what type of organizational chaos you got going there.
@CenturyLinkHelp My service is down for 2 weeks straight. First tech didn't show up to the appointment. Second had the wrong name and address, rescheduled. Third tech didn't show up, had to call to find out they canceled my all day appointment without any reason. What gives?