Centrical

Centrical is the Performance Intelligence OS for the frontline, the only platform that closes the action gap between data and behavior.

[Centrical @centrical]

What could go wrong when AI does everything right? Three siblings, a birthday, one AI.

Watch the film:

[Centrical @centrical]

Today we’re announcing a $39M Series D, led by Leeds Illuminate and @Kingfisher6868, with continued participation from @JVPVC .

The funding accelerates what we’ve been building for 13 years: a Performance Intelligence OS for the humans and AI working together on the frontline.

[Centrical @centrical]

😁 20% Increase In Resolution Rate
📉 30% Reduction in Early Attrition
⭐ 10% Increase in CSAT

Check out Centrical for #FinancialServices https://t.co/IsfUNZIY2U

[Centrical @centrical]

Happy Valentine's Day ❣️

Love, Centrical 😍

#poem #valentinesday #employeeengagement

[Centrical @centrical]

If an organization applies #gamification, 69% of employees will likely stay with that organization for over 3 yrs (Forbes)

90% of survey respondents admit that gamification increases #productivity (TechReport)

The 2024 Ultimate Guide To Gamification https://t.co/rT8zvTkCM8

[Centrical @centrical]

In our latest episode of Future Proof your Frontline, we are taking a step back in time where April and Jayme reflected on his six month mark here at Centrical and what he's been up to on the road with our customers. Check it out!
https://t.co/JcvDTnyVm9

#Interview #Customers

[Centrical @centrical]

Unveiling THE 2024 Guide to Gamification - covering everything from what it is, what's at stake if you aren't using it, and practical steps to drive business results.

https://t.co/1GLbz8bWio

*added bonus* a nostalgic walk down memory lane 🎮

#90s #Nintendo #Gamification

[Centrical @centrical]

That's what we are here for! Making everything easier 😎

https://t.co/WPe52DpI70

#G2Review #Microlearning #Innovation #CustomerSuccess

[Centrical @centrical]

We appreciate you, Daniel! 🤘

https://t.co/DeRfi2tYbO

[Centrical @centrical]

Last call! Hope you see you today! 🤖😎 https://t.co/ZNouswcgyP

[Centrical @centrical]

Read how Microsoft is using Centrical to drive behavior change and improve business results
😀12% less absenteeism
📞10% more calls per shift
📕 89% of agents acknowledge new information

The results reflected on annual ROI in the millions. https://t.co/uJzPECmHXU

[Centrical @centrical]

Bread Financial was able to increase employee performance within six months of launching Centrical. A few highlights include:

- Improved productivity by 22%
- 15% increase in customer advocacy score

Read the full story here: https://t.co/2r5q5uRhxE

#performance #productivity

[Centrical @centrical]

Join us next Tuesday to learn the truths behind enterprise gamification and how to successfully implement it in your organization today.

https://t.co/PpgvvWT0Td

#gamification #enterprise #strategy

[Centrical @centrical]

🤖 AI guided
🕹️ Personalized experience
😄 Motivated and happy employees
📈 Real business impact.

See the power of Centrical through this self guided tour: https://t.co/eXOQzUalvA

[Centrical @centrical]

Ready to explore enterprise gamification? https://t.co/HbnmTNfpir

#gamification #getstarted #employeeengagement

[Centrical @centrical]

Let's go! https://t.co/aeb8MQpZLn 😎

#freedemo #gamification #employeeengagement

[Centrical @centrical]

Did you know onboarding is a “danger zone” for attrition. Call centers typically see ~70% or more of their first-year attrition within the first 90 days.  Learn more in our latest article with COPC Inc. https://t.co/jWGJKsd82s

#onboarding #attrition

[Centrical @centrical]

Read the full interview from Ian Chappell and Andrea Meyer here ⤵ https://t.co/JGiNoBc5Vy
#ManagerExperience #Interview #CX #EX

[Centrical @centrical]

Let's go 🚀 https://t.co/F4HzT4SspO

#Gamification #EmployeeEngagement #Success

[Centrical @centrical]

Including:
✍️ How to create a great development framework

🏆 Why you should reconsider the definition of “success” and “excellence”

⏲️ Implementing time management ⤵️

https://t.co/PRYQlLI7vx

#FrontlineManagers #EmployeeEngagement #BestPractices