Ayusin nyo muna customer service nyo! Binababoy na lang ng mga cs agents ang mga loyal customers ng hindi nyo alam. Imagine keeping wallet transfers unresolved since June!
$GRAB
@AnthonyPY_Tan
Alliance Global Group CEO Kevin Tan and Grab boss Anthony Tan are taking logistics to new heightsโliterallyโas they unveil the Philippinesโ first-ever drone delivery service.
Read it here: https://t.co/HAtJPHzmfe
Bakit nagsasara ng ticket mga agents nyo ng hindi nagrereply? @grabph
You stole my transferred money! No resolution! No follow up! Your cs agents kept on closing tickets w/o resolving the issue! Ano to? Ninakaw nyo na lang pera ng customer nyo?!
@DtiPhilippines@BangkoSentral
@grabph@DtiPhilippines@TalktoBPI At this point, it is already a fraud transaction. A scam to steal money from a loyal customer.
Di ba @TalktoBPI ? But you can't help kasi chatbot ka din. So I guess, agencies na lang.
At this point, @DtiPhilippines should take a closer look into @grabph
Demanda na lang ata solusyon dito. Ayaw gawan ng paraan ang nahold na Grab Wallet transfer. Almost 2 months paikot-ikot. Matindi. Wala silang pakialam. Para kang hinoldap.
Wala rin tulong @TalktoBPI
@grabph@DtiPhilippines@TalktoBPI See? Full name matches with the ID and the POA. The document is a water bill. Paulit ulit tayo dito. Wala namang ibang pangalan doon!
OBVIOUSLY you didn't check it manually!
Grab customer service is hopeless. Copy paste lang ginagawa nyo. Walang resolution! Beyond frustrated!
@grabph@DtiPhilippines@TalktoBPI I resent the WATER BILL w/ full name & address. Kindly review manually po kasi 2 mos issue na to. You're still not posting my funds. It's 2025, we are switching to paperless bills. I utilize GrabCar & GrabFood regularly but you're still having issues w/ my POA. Make it make sense
@TalktoBPI I contacted you days ago and I was told na once successful ang transfer sa end nyo, there's nothing you can do to claw back the funds. Is this correct?
@TalktoBPI I contacted you days ago and I was told na once successful ang transfer sa end nyo, there's nothing you can do to claw back the funds. Is this correct?
@TalktoBPI I contacted you days ago and I was told na once successful ang transfer sa end nyo, there's nothing you can do to claw back the funds. Is this correct?
@grabph Nanggaling na mismo sa inyo. Utility bills at letter from gov't, bakit ayaw tanggapin?! Ayan nasa link. Yung binigay ng customer service, iba iba! Baka naman nangongolekta na kayo ng data pangbreach.
@grabph@DtiPhilippines
Walang kwenta customer service chat nyo @grabph Halatang pinaglalaruan lang mga customers! VIP account na, pera na pinag uusapan, walang ginagawa. Basta may maisagot lang! They're closing complaints without resolution.
@grabph@DtiPhilippines Verification failed again??? Mali daw docu. Nakalagay sa listahan nyo letter from a govt agency! Who's verifying the documents? Customer service din? Paiba iba! Minsan di mabasa kahit malinaw. Minsan mali kahit tama naman. Batang paslit ba nagrereview or nang iinis lang? @grabph
@grabph Yep, di sumasagot. Almost 1 month nang hindi napopost ang transfer. Hindi nagwowork verification. Walang mahagilap na agent na kayang magresolve. You stole my money! VIP account pero walang kwenta ang support. Pag kailangan, nawawala!
@DtiPhilippines
Mag iisang buwan nyo @grabph nang di pinopost yung transfer ko sa grab wallet! Walang kwenta customer service nyo! Scam pa yung isang agent! Hinihingi yung account number ko!
@DtiPhilippines