Grab Philippines

Southeast Asia’s leading superapp, here to make your life a little easier in every possible way. For more about Grab, please follow @InsideGrab

[Grab Philippines @grabph]

We sincerely apologize for the experience. Please be assured that we’re here to assist and help resolve your concern.

The relevant team will review your report within 24–72 hours and provide an update through the Help Centre or via email. Thank you for your patience and understanding.

[Grab Philippines @grabph]

Beauty finds, home upgrades, and more? Consider it yours. 🛒✨

Get the brands you love on GrabMall and have them delivered in as fast as 30 minutes. Shop na!

[Grab Philippines @grabph]

@heybinibloom Hi Liza! You may still send a tip if you give the rider a 5-star rating. You may visit this article: https://t.co/Omnq3ShQ9E for more details regarding sending a tip. Thank you!

[Grab Philippines @grabph]

@bleumingred Allow us to assist you by reaching out to us via Grab Help Center at https://t.co/phQpd74Qqg or send us your details directly through our Grab Facebook page: https://t.co/qZwNJQEKW2. Thank you!

[Grab Philippines @grabph]

@prenielliot Allow us to assist you by reaching out to us via Grab Help Center at https://t.co/phQpd74Qqg or send us your details directly through our Grab Facebook page: https://t.co/qZwNJQEKW2. Thank you!

[Grab Philippines @grabph]

Never stress about finding a place to park again! 🅿️🚗✨ With Parking Spots in GrabMaps, finding available parking near your destination is super easy!

Easily view nearby parking areas, check details, and navigate straight to your chosen spot. No more driving in circles or wasting time looking for space! 📱🗺️

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[Grab Philippines @grabph]

@messieal Hi. I’m sorry to hear about what happened. I hope you and everyone involved are safe. For immediate assistance, please call [phone]. Please take care and stay safe.

[Grab Philippines @grabph]

@pengpengsoo Hi there! Thank you for reaching out to us, for us to check your concern further you can send us a PM on our official Facebook Page https://t.co/YB4rZ8TymG with your grab details. Thank you.

[Grab Philippines @grabph]

@waw_paksiw Hi there! Thank you for reaching out to us, for us to check your concern further you can send us a PM on our official Facebook Page https://t.co/YB4rZ8TymG with your grab details. Thank you.

[Grab Philippines @grabph]

@prdgmshfts Hi there! Thank you for reaching out to us, for us to check your concern further you can send us a PM on our official Facebook Page https://t.co/YB4rZ8TymG with your grab details. Thank you.

[Grab Philippines @grabph]

@biancucai Hi there! Thank you for reaching out to us, for us to check your concern further you can send us a PM on our official Facebook Page https://t.co/YB4rZ8TymG with your grab details. Thank you.

[Grab Philippines @grabph]

We sincerely apologize for the inconvenience you experienced with your recent booking. Please know that we consistently remind our driver-partners to uphold high service standards, and we take your concerns very seriously.

Your feedback is invaluable to us, and we encourage you to report any issues through our Grab Help Center here: https://t.co/Y8b3HuklGx

Rest assured, we remain fully committed to continuously improving our services for all our users. Thank you for your patience and understanding. 🙏

[Grab Philippines @grabph]

We understand your frustration and apologize for the inconvenience. After checking, we found that our specialist has already responded to your report. We also confirmed that your order from Best Friends - Tejeron wasn’t a scheduled delivery, which is why it was prepared by the merchant and delivered last night. For more information, please check the specialist’s email in the app. Thank you for your understanding 💚

[Grab Philippines @grabph]

@blesseddiadem May we ask for the ticket number, please? It starts with CAS-1000. Thank you 💚️

[Grab Philippines @grabph]

So sorry to hear about this. We’d like to look into this for you. Please send us a private message at https://t.co/cr9DAtHXKP with your Grab-registered details and booking ID. You may also send a report here https://t.co/W1wDwALjXj and our specialist will review your report and get in touch. Thank you 💚️

[Grab Philippines @grabph]

Hi! We’re sorry for the frustration. We’d like to look into this for you. Please send us a private message at https://t.co/cr9DAtHXKP with your Grab-registered details and booking ID. You can also report the promo issue through the app or via https://t.co/k7oHLGVqVZ. Our specialist team will review your report and get in touch. Thank you 💚️

[Grab Philippines @grabph]

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Try Category Search today on Discovery Maps and discover new places around you effortlessly!

[Grab Philippines @grabph]

We are sincerely sorry for this booking experience. This is certainly not the service we aim to provide. To help our team check this concern further, kindly file a report here: https://t.co/eZPctQC12G.

Alternatively, you can also reach out to us via PM through our Grab Facebook page: https://t.co/Ub5mc0inIV. Thank you!

[Grab Philippines @grabph]

@janeysaurus_22 Thank you for reaching out. We recommend adding a note whenever you place an order or contact the merchant directly to request an invoice 💚

[Grab Philippines @grabph]

We’re truly sorry for this ride experience. As your destination may require passing through highways with tolls, you may coordinate with your driver before hand on your preferred route. In this case, we highly suggest to use the star-rating in the app so our handling team can take note of your feedback.