@ASOS can you reply to my query please? I have been waiting nearly a month for a response from Hermes. They returned my order to you without attempting to deliver and I am still waiting for a refund.
@ASOS I have tried to contact Hermes and they will not respond to my messages, can you contact me about a recent order that they didn’t attempt to deliver please? They said it was being returned to you three weeks ago and I have still heard nothing, and still awaiting refund
@ASOS I have tried to contact Hermes and they will not respond to my messages, can you contact me about a recent order that they didn’t attempt to deliver please? They said it was being returned to you three weeks ago and I have still heard nothing, and still awaiting refund
@Hermesparcels parcel wasn’t even attempted to be delivered weeks ago and was told it was being returned! Yet the company have not received my return. Can someone contact me today
@Hermesparcels Can you contact me today?! My parcel still has not been delivered and each time you send an email to say you’re sorry you missed me there is no picture evidence of you being at my address. The photo is a black image! I was given a slot of 11-1 today and nothing has arrived.
@Hermesparcels I am getting really annoyed with this service.I have had another email today to tell me you couldn’t deliver my parcel as I am not in when in actual fact I have been home all day.The photo submitted by the driver is a black image. Please contact me regarding this.
@Hermesparcels I am getting really annoyed with this service.I have had another email today to tell me you couldn’t deliver my parcel as I am not in when in actual fact I have been home all day.The photo submitted by the driver is a black image. Please contact me regarding this.
@swarovski we bought a ring in two sizes for a Christmas present but the one that doesn’t fit was bought in store, can we return this via post or would we have to return to store?
Great! Just received an email telling me one or more items is out of stock without telling me which item! Thanks in the style for the poor communication. You shouldn’t really be advertising stock if you can’t meet the demand.
@inthestyleUK can you please respond to my DM. I’m concerned I ordered Christmas pjs that originally said were going to be dispatched by the 14th and still no update. I am not going to want them after Christmas
@inthestyleUK I placed an ordered on the 6th and was told it would be dispatched on the 14th but I haven’t received any confirmation of this. Can you look into this please?
@McDonalds ordered a jerk chicken sandwich and it was basically a chicken sandwich with the jerk sauce, if I was told you were out of the correct product I would’ve ordered something else
@boohoo_cshelp My order number is UK119060919 I have contacted you via Facebook and been fobbed off and I’ve asked for a manager to contact me and I am still waiting for this to happen.
@boohoo_cshelp .... both of these orders, I am now being told that I can’t have the £9.99 back! This is appalling! I have already told your team I won’t be ordering from you again after this bad experience and requested a full refund so I want a full refund! Thanks