CeX Customer Support

Official Customer Support channel of @CeX

You can also reach out to us through and

[CeX Customer Support @CeXSupport]

@IsotonicMods Hi there, sure, please DM us your query and order details and we'll be happy to check. -Kunal

[CeX Customer Support @CeXSupport]

@D3vilsAdv0c8 Hey, I'm sorry to know that no update has been shared yet. Feel free to DM us the order number along with your registered email address (masking a few characters before the domain name), and we'll get this checked for you. - Josphin

[CeX Customer Support @CeXSupport]

@pepperbot85 Hey, it may take some time for the store to test and process your items. If you don't hear by the end of the day, DM your order details or reach out via the support form - https://t.co/6OmOZzE7c4 -Kunal

[CeX Customer Support @CeXSupport]

@wezzywillum Hi William, sorry to hear that! Please DM us your order details and we'll be happy to look into it. -Kunal

[CeX Customer Support @CeXSupport]

@Paging_Prentiss Hey, we'll need your email registered with us for us to proceed with sending in email notifications and also proceeding with payments. Feel free to send us a DM if you'd like to discuss this further, and we'll be happy to help. - Josphin

[CeX Customer Support @CeXSupport]

@ParisAMueller Hey Paris, we have responded to your DM and will continue assisting you there. :)

- Josphin

[CeX Customer Support @CeXSupport]

@Dave04057726 Hi there, We use these: https://t.co/KG3Mij3i9B courier options for orders, depending on the value of the items ordered. - Derek

[CeX Customer Support @CeXSupport]

@OmoFrenchie Hi there, We'll get to your DM soon. - Derek

[CeX Customer Support @CeXSupport]

@kbah7890 Hey! I've responded to your query via DM. - Jesica

[CeX Customer Support @CeXSupport]

@wrobertsonphoto Hi there, we're assisting you with this over email and have also replied to your DM. -Kunal

[CeX Customer Support @CeXSupport]

@kbah7890 Hi there, kindly refresh the page and try again or reach out via the support form here- https://t.co/6OmOZzE7c4 -Aarti

[CeX Customer Support @CeXSupport]

@xcharlielouisee Hi, Sorry to know about this. If you could send it back via post or swing by a nearby store, we'll sort it out following our online returns policy. Check out all the details here: https://t.co/vPCCxsSjBe and the store timings here: https://t.co/i9LGJNTZC3. - Aarti

[CeX Customer Support @CeXSupport]

@austinw23567766 Hi Austin, Customers must be a minimum of 16 years old to set up an Exchange Membership and/or a Full Membership, so at 17 you would be able to sell items in store 🙂 Details are here: https://t.co/XB3gklY7k4 -Aarti

[CeX Customer Support @CeXSupport]

@tendai_zurich Yes, it is operating today and you can check here:https://t.co/sNhUuCxkXZ for the timings. -Aarti

[CeX Customer Support @CeXSupport]

@didihamancheese Hey, sorry to know about this. If you could send it back via post or swing by a nearby store, we'll sort it out following our online returns policy. Check out all the details here: https://t.co/vPCCxsSjBe and the store timings here: https://t.co/i9LGJNTZC3. - Aarti

[CeX Customer Support @CeXSupport]

@Mattermedia_uk Hey, I see you have reached out to us via email and facebook. I hope this has now been resolved for you. - Aarti

[CeX Customer Support @CeXSupport]

@Dredful_Gamer Hey, can you please send us a DM along with your order number and your registered email address,masking a few characters before the domain name so that we can look into this? - Aarti

[CeX Customer Support @CeXSupport]

@ThomasSmurphz Hi Thomas, I'm sorry to know about this. I can see that our team is assisting you via email and rest assured that they will get this resolved for you. - Ahmed,