CeX Customer Support

Official Customer Support channel of @CeX

You can also reach out to us through and

[CeX Customer Support @CeXSupport]

@FearWardrobe Hi there, I've sent you a DM. If you’ve emailed our team, they’ll look into the outstanding payment and get back to you. - Clinton

[CeX Customer Support @CeXSupport]

@AmitDosani Hi Amit, I understand your concern. I request that you please address the issue via email; the team handling your issue will need to review it and will respond accordingly. - Clinton

[CeX Customer Support @CeXSupport]

@Icepop1902 Hi Chris, Please PM us these details, along with your email ID registered with us(masking a few characters), and we'll check the status with the store. - Derek

[CeX Customer Support @CeXSupport]

@LUFC4eva1 Hi there, We'll get to your PM shortly. - Derek

[CeX Customer Support @CeXSupport]

@AmitDosani Hey, be assured that we're handling this as per procedure and will get back with a resolution accordingly. Kindly allow time until the investigation is concluded.

[CeX Customer Support @CeXSupport]

@OneOptimusPrice Hi Spencer, we've replied to your DM.

[CeX Customer Support @CeXSupport]

@CandyFool Hey Ryan, we’ll get back to you shortly. -Anoushka

[CeX Customer Support @CeXSupport]

@BrokenPIXLE Hey, unfortunately, we are unable to accept SSDs with bad sectors for trade-in. -Anoushka

[CeX Customer Support @CeXSupport]

@SURVlVALHORROR @Cex Hey Arman, we’d be happy to look into this for you. Could you please drop us a DM with your order details so we can check this for you? -Anoushka

[CeX Customer Support @CeXSupport]

@SURVlVALHORROR @Cex Hi Arman, please send us a DM with your order number, and we will be more than happy to look into this for you - Clinton

[CeX Customer Support @CeXSupport]

@satureyes Hey Rick! We've replied to your DM with the details. - Sanjeet

[CeX Customer Support @CeXSupport]

@BohenAllan @Cex Hey Allan! I'm sorry to know about this. We ask for images of the parcel from all sides so we can investigate with the courier partner. If you could share the images of only the cardboard parcel box from all sides, we would promptly get this looked into for you. - Sanjeet

[CeX Customer Support @CeXSupport]

@markthomas0071 Hey Mark! Sorry to know about this. We've replied to your DM and shall assist you the best we can. - Sanjeet

[CeX Customer Support @CeXSupport]

@yashvrm @Cex @cexindia Hey Yash, I understand your concern. I'll get back to you via DM so that I can assist you further. - Clinton

[CeX Customer Support @CeXSupport]

@markthomas0071 Hi Mark, don't worry, we'll surely sort this out for you. Please DM us your order details and we'll be happy to look into it.

[CeX Customer Support @CeXSupport]

@Connor1333901 Hi Connor, we've already replied to your email. - Benedicta

[CeX Customer Support @CeXSupport]

@yashvrm @Cex @cexindia Hi Yash, we've replied to your DM. - Benedicta