Chad Wackerman

[Chad Wackerman @chadwackerman]

@VMUcare You asked me to escalate an issue to VMUSocialCare via email on Dec 31. Reply promply said "looking into it." No replies since.

[Chad Wackerman @chadwackerman]

Hold music loops every 20 minutes. Actually getting bored listening to my own music on @VirginMobileUSA @VMUcare. Also, royalties owed?

[Chad Wackerman @chadwackerman]

Still holding. Got to hear two songs I performed on while waiting for @VirginMobileUSA @VMUcare a second time. A looped mix CD, eh?

[Chad Wackerman @chadwackerman]

@VMUcare To clarify: I never made or received a single call. New service. Phone replaced because they couldn't port my number into Virgin.

[Chad Wackerman @chadwackerman]

On a positive note, I got to hear two songs I performed while waiting on hold for @VirginMobileUSA @VMUcare

[Chad Wackerman @chadwackerman]

@VMUcare They were unable to port. I was left without a business phone for weeks. All documented. Want to return phone; RMA denied. Help?

[Chad Wackerman @chadwackerman]

@VMUcare Bought defective phone 11/15. Replacement phone sent 12/2. Dozens of emails/calls, still doesn't work. Now refusing refund. Help?