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@enterprise_rise Conference 2022
@akardell Wow. This was very thoughtful. Thank you. You were gonna win with or without talking to me. I’m grateful I had the opportunity to meet you. Yes, let’s catch up soon.
@casey__allen@1Marc@dornquast Thanks for sharing Marc. There are a number of @dornquast threads I'm grateful to have been on. He had a knack for impacting the trajectory of the entrepreneurs that were fortunate enough to have him as a mentor.
To everyone who dreams big and has the courage to take risks, I'm excited to release my memoir coming in May 2022: No Red Lights: Reflections on Life, 50 Years in Venture Capital, and Never Driving Alone #NoRedLights. Pre-ordering is now available: https://t.co/dOMxUxDeMi
@SamuelHulick IME it’s critical to separate the two. Otherwise ARR will look lumpy from month to month and you end up chasing your tail on “why”. It can also make ARR churn look better or worse than reality.
@SamuelHulick I’ve not seen it totally neutralize, but I do see it get less variant. The degree of cancellation propensity becomes lower the older the customer. Still, the oldest cohorts almost always have the highest retention rates given they only include the most loyal.