Jim White

[Jim White @chalkball77]

@thinkmoney I hope you won't be charging a monthly fee for this month, absolute fucking joke I can access app or money 2 hours after getting told its now working.

[Jim White @chalkball77]

@thinkmoney sort yourselves out. Absolute shambles. 8:15 I got a text saying new app and card working 🤣🤣 almost 10am and still can't access app or use card. Can't get through on phone lines. I need to get to work and can't pay for travel. Thanks a fucking lot. Won't be paid

[Jim White @chalkball77]

@PayByPhone_UK Tell wardens not to issue fines then, we shouldn't have to do anything to sort out your mess

[Jim White @chalkball77]

@PayByPhone_UK if I get a ticket are you paying for it as its your fault I can't pay

[Jim White @chalkball77]

@PayByPhone_UK shower of shite, their system doesn't work, we get a ticket and we have to appeal, you should be telling wardens not to issue any tickets. Why should we have to do all the f'ing work because your system is down

[Jim White @chalkball77]

@ScottishPower @AlokSharma_RDG Useless f**King C**ts

[Jim White @chalkball77]

@ScottishPower @AlokSharma_RDG How about you train your current staff properly, yesterday your unskilled staff took 2 card payments from my bank, leaving me with nothing to live for a week. Then you say I have to wait 5 days for refund, how do I live/eat for a week with no money 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

[Jim White @chalkball77]

@ElimuAnn @ScottishPower @KeepBritainTidy Thanks but it wasn't a DD payment it was a card payment

[Jim White @chalkball77]

@virginmedia I doubt it or something would have changed for the better over the last few years, its got worse

[Jim White @chalkball77]

@virginmedia I'm not going to waste my time, nothing improves. Your customer service is worse now than previous experiences

[Jim White @chalkball77]

@virginmedia What's the point of complaining, you do nothing about complaints, I won't know the result of complaint. Staff are still poorly trained and non uk call centres struggle to understand simple questions that aren't on their sheet of answers

[Jim White @chalkball77]

@virginmedia Nothing really, next to useless

[Jim White @chalkball77]

@virginmedia I've gone down that route but no one seems to be able to help me. This is appalling service and I wished I never rejoined your service. No one seems to be able to help me. People on phone just hang up when they don't know what to do.

[Jim White @chalkball77]

@virginmedia I've tried ringing customer service and they just say they can't find payment and fob me off with excuses and hang up. No help at all. I've cancelled payments so unless someone rings me that can actually help, we are stuck in this situation. There's no way I can afford 4 mths

[Jim White @chalkball77]

@virginmedia Also still awaiting means of returning old equipment, after countless phone calls.

[Jim White @chalkball77]

@virginmedia No, I wish I didn't have any account, my old account was closed a month before this one opened, old account is 642146302

[Jim White @chalkball77]

@virginmedia Account number 642146303

[Jim White @chalkball77]

@virginmedia Your company will try and take 2 more months payment next week. I dont have enough in account to pay 4 months worth