Courier manipulation at its peak! @delhivery ground staff is playing games with cargo. My package (AWB #42387010180585) was held at the hub for a week. On Oct 10, the agent falsely logged "Recipient unavailable" without ever calling or visiting my address!
It's out again today
@flipkartsupport I strongly advise your corporate cell to override this arbitrary rejection, coordinate the immediate return pickup of the recliner sofa, and process my full refund before the formal regulatory response window closes.
Flipkart is using illegal Dark Patterns to scam buyers. Prominently showing a 10-Day Return badge but rejecting returns based on deeply hidden conditions. Consumer rights violated!"@FlipkartSupport, @jagoGrahakjago (Ministry of Consumer Affairs), and @consaff_india.
@flipkartsupport The case has been successfully registered under National Consumer Helpline (NCH) Grievance Number: 10379443.
The clear screenshot evidence showing your system's date contradiction and the use of deceptive "10-Day Return" Dark Patterns has been uploaded to the government porta
@flipkartsupport Dear Grievance Officer,
This is to inform your team that due to the persistent refusal of your customer support agents to honor the active return deadline on my order (explicitly marked valid until Oct 19), I have officially filed a formal dispute with the Ministry of Consumer
I apologize for the inconvenience. We see that you haven't contacted our specialists about your concern related to the order. To get in touch with us, visit the 'Orders' page link>>select order>>'Help' (Top right corner)>>'Chat with Us'. Order details shared on a public platform are visible to all and the information can be misused. Please delete these details to ensure your details are safe. Appreciate your understanding. 'Orders' page Link: https://t.co/uTwErqGmg7
My deepest apologies for your experience with the return request. We have an update to share on this. Request you to kindly reach out to us via DM so that we can share the relevant details. Just click on this link to chat with us privately so your Flipkart account details are safe.
@chandra9491 Sorry to hear that. We understand your concern about the return. Please share the screenshot of the Help Centre with us via DM so that we can investigate and help you accordingly. Awaiting your response. https://t.co/i3Hvfax7df
@flipkartsupport we already contacted multiple times and deliberately rejected return order.. don't be smart infront of public.. Instead of acting as a transparent marketplace, @flipkartsupport@Flipkart
Absolute scam by @Flipkart@FlipkartSupport! Order #OD438794264247669100 clearly shows 'Return policy valid till Oct 19.' Yet they arbitrarily marked my return as Rejected today (Oct 10) citing 'hidden policies'! Misleading badges and illegal Dark Patterns to trap consumer money.