@CityPowerJhb The call centre are all just a waste time they don’t give feedback, don’t want to give feedback and whem they don’t like the questions you are asking they put the phone down in you ear!! Total waste of time @CityPowerJhb # Rooderpoort SDC
@CityPowerJhb Maybe you must educate your escalations call centte according to them you can ONLY escalate an area outage aftet 24 hours and not 4 as per the above @CityPowerJhb#RoodepoortSDC
@CityPowerJhb STOP LYING you know there is NO nightshift!!!! We’ve been off in Wilgeheuwel since 02:30 and you said the outage will only be looked at after 6 because there is no nightshift do you pick an choose which area get allocated nightshift because our power is STILL off @CityPowerJhb
@CityPowerJhb What is the point the whatsapp and the escalation nr if the call center agents and I quote “ we don’t get feedback from the technicians on area outages” and also phone etiquette because they are RUDE if they don’t like your questions they put the phone down @CityPowerJhb
@ToolsMat@CityPowerJhb@dobso48705 So you’ve known this feedback for the whole morning and afternoon and you still continued to post lies that tech was on site… there is no words in any form of dictionary to describe the utter incompetence and uselessness that is @CityPowerJhb
@CityPowerJhb@ToolsMat There has been no new update since 08:00 this morning stop tweeting nonsense! Utter useless, shocking service but then again that is the service City Power provides!!!! @CityPowerJhb
@CityPowerJhb Your apologies are not worh anything!!!! We’ve been without power for almost 9 hours and still no feedback @CityPowerJhb I will also start paying my account on the trend that you give feedback and just say I apologize for the inconvenience
@CityPowerJhb Feedback on power outage in Sterretjie and Wilgeheuwel power’s been out since 03:30 this morning and no feedback as per usual!!!!!! @CityPowerJhb
@CityPowerJhb What is the feedback in Sterretjie street ans Wilgeheuwel and surrounding area’s????? You give feedback to all the other areas affectes by power outages but yet we must always beg and still don’t get any feedback!!!! @CityPowerJhb
@CityPowerJhb What about the Ruimsig Nic Diedericks outage how long can it take to locate a fault since Monday?????? please please please can we have feedback??????? @CityPowerJhb