🚨 UPDATE | Hisense Complaint No. 215871889
Spoke to Hisense Escalation Team.
They agreed I would accept the replacement TV only if I receive written confirmation of an extended warranty.
That written confirmation still hasn’t arrived.
I will accept the replacement only after receiving the following on company letterhead:
Extended warranty of at least 1 year beyond the standard warranty (for the 35 days of issues caused)
Confirmation that the replacement unit is brand new (manufacturing date not older than 6 months)
Written guarantee signed by an authorised Hisense representative
This was already agreed during the call. I’m only asking Hisense to honour its own promise.
If the written confirmation is not received before delivery, I will refuse the shipment and proceed with:
• Further escalation to National Consumer Helpline
• Continued updates on my Reddit post (already crossed 2,00,000+ views)
@Hisense_IND@HisenseGlobal
Please uphold the commitment made by your escalation team.
🚨 UPDATE | Hisense Complaint No. 215871889
Spoke to Hisense Escalation Team.
They agreed I would accept the replacement TV only if I receive written confirmation of an extended warranty.
That written confirmation still hasn’t arrived.
I will accept the replacement only after receiving the following on company letterhead:
Extended warranty of at least 1 year beyond the standard warranty (for the 35 days of issues caused)
Confirmation that the replacement unit is brand new (manufacturing date not older than 6 months)
Written guarantee signed by an authorised Hisense representative
This was already agreed during the call. I’m only asking Hisense to honour its own promise.
If the written confirmation is not received before delivery, I will refuse the shipment and proceed with:
• Further escalation to National Consumer Helpline
• Continued updates on my Reddit post (already crossed 2,00,000+ views)
@Hisense_IND@HisenseGlobal
Please uphold the commitment made by your escalation team.
My reddit post has reach around 80,000+ views yet no resolution has been giving buy you @HisenseGlobal@Hisense_IND if you didn't contact me today I will be posting this on more subreddits and going to escalate this matter to consumer court
#fraud#Scam#ConsumerRights
The Warning And The silly reasons
Also when I asked them what made them to reject my video when I clearly perfect I want answers I told them they said to me yes sir it was our team fault we were send the wrong video, 34 days. 50+ calls. Multiple emails. Consumer Forum complaint filed. Still no TV. Still no resolution. Before you spend ₹50,000+ on a @HisenseIndia product — think about what happens when something goes wrong. @ShokeenSanchit@AmreliaRuhez@GyanTherapy@TrakinTech please help spread awareness @HisenseIndia@HisenseGlobal
#HisenseIndia #ConsumerRights #BuyerBeware
#fraud #Scam
@Hisenseindia@JioMart The Model Drama:
After escalating on social media status changed to Exchange in Transit.Then they said 55U7K not available. Offered 55E8S. I asked for 65E8S or refund as compensation.