CHARDE ADAMSON

[CHARDE ADAMSON @ChardeAdamson]

@AirFrance this is a disgrace! You denied boarding with a fully paid ticket for my elderly father without warning. We called few hours before leaving home, no mention of any issue with the ticket, only to get to the airport and was denied boarding with the ticket.

[CHARDE ADAMSON @ChardeAdamson]

We had booked a different ticket which was voided and we were notified and refunded. We then rebooked this ticket and for this one there was no email, no SMS, no call that this second ticket had any issue!

[CHARDE ADAMSON @ChardeAdamson]

On the day of the flight, he arrived at the airport early, only to be told he couldn’t board with the second ticket purchased. The emotional stress this caused my father, a senior citizen was horrible! Then a third ticket at a ridiculous price just to make sure he flew that night

[CHARDE ADAMSON @ChardeAdamson]

@AirFrance staff at the airport said the second ticket will be refunded, we just needed to call the customer service during business hours. Now @airfrance only refunded the taxes! This is daylight robbery of our hard earned money! @CTA_gc

[CHARDE ADAMSON @ChardeAdamson]

@airfrance Your offices in Nigeria and Canada gave us contradictory information, wasted our time, only to be told by your customer service that the “24-hour window” had closed. This was not a misunderstanding. It’s systemic failure and deeply unprofessional behavior.

[CHARDE ADAMSON @ChardeAdamson]

@AirFranceKLM @airfrance @AirFranceFR another day has gone by and we are yet to hear anything from your team! People say that your customer service is the worst and you are trying so hard to prove them right!!! Refund our money and we will leave you alone!

[CHARDE ADAMSON @ChardeAdamson]

@airfrance @instablog9ja @DavidHundeyin @thatverydarkman @IATA @NCAA @cpdncaa @lasgcopa @OloriSupergal @AishaYesufu @jidesanwoolu come and see the daylight robbery that @airfrance @AirFranceFR is perpetuating in the name of policy

[CHARDE ADAMSON @ChardeAdamson]

@AirFrance this is theft masked as policy. People should deal with your airline at their own risk. You’re not just providing terrible customer service, you’re swindling people of their hard-earned money. Refund our money! @instablog9ja @DavidHundeyin @thatverydarkman @IATA @NCAA

[CHARDE ADAMSON @ChardeAdamson]

@AirFranceKLM @airfrance @AirFranceFR another day has gone by and we are yet to hear anything from your team! People say that your customer service is the worst and you are trying so hard to prove them right!!! Refund our money and we will leave you alone!

[CHARDE ADAMSON @ChardeAdamson]

@AirFrance this is a disgrace! You denied boarding with a fully paid ticket for my elderly father without warning. We called few hours before leaving home, no mention of any issue with the ticket, only to get to the airport and was denied boarding with the ticket.

[UndaCova @Ms_Fring]

How’s the customer to verify such claim after well over 20hrs of purchase, at the point of boarding.

Because your insistent that nothing was wrong from your end when your staff told us otherwise, and even refused to allow the customer board makes no sense.

These policies

[UndaCova @Ms_Fring]

@AirFranceFR @airfrance You denied boarding, promised a refund but only l tax was refunded (which isn’t even up to 20% of the total cost of the flight.)

You turn around to blame the customer? and now zero communication?

This is a huge customer service fail. We deserve better.

[CHARDE ADAMSON @ChardeAdamson]

@AirFrance this is a disgrace! You denied boarding with a fully paid ticket for my elderly father without warning. We called few hours before leaving home, no mention of any issue with the ticket, only to get to the airport and was denied boarding with the ticket.

[CHARDE ADAMSON @ChardeAdamson]

Another day has gone and @airfrance @AirFranceFR @AirFranceKLM @AirFranceCA is yet to refund our money! REFUND OUR MONEY AIR FRAUD!!!!

[CHARDE ADAMSON @ChardeAdamson]

Another day has gone and @airfrance @AirFranceFR @AirFranceKLM @AirFranceCA is yet to refund our money! REFUND OUR MONEY AIR FRAUD!!!!

[CHARDE ADAMSON @ChardeAdamson]

@airfrance @instablog9ja @DavidHundeyin @thatverydarkman @IATA @NCAA @cpdncaa @lasgcopa @OloriSupergal @AishaYesufu @jidesanwoolu come and see the daylight robbery that @airfrance @AirFranceFR is perpetuating in the name of policy

[CHARDE ADAMSON @ChardeAdamson]

@AirFrance this is theft masked as policy. People should deal with your airline at their own risk. You’re not just providing terrible customer service, you’re swindling people of their hard-earned money. Refund our money! @instablog9ja @DavidHundeyin @thatverydarkman @IATA @NCAA

[Fausiyat @Fausiyat2]

@ChardeAdamson @airfrance @Airfrance is very useless….please don’t use them again. Imagine Airfrance blocking email correspondence just because you tried to escalate via email to their top officials. How can you attempt to rob an old man of his hard earned money….. Refund XVS645 so you can have peace