Charlotte Green

[Charlotte Green @chargree100]

Joint ventures Blogpost for module 5, week 4 #UCE151 https://t.co/VFoEKQeuFa

[Charlotte Green @chargree100]

Unintended messages Blogpost for module 5, week 3 #UCE151 http://t.co/Gf5100aAvn

[Charlotte Green @chargree100]

Thanks everyone! #uce151

[Charlotte Green @chargree100]

@joergelp Not on a regular basis but have done, yes. #uce151

[Charlotte Green @chargree100]

A5: Testing different scenarios and observing what happens can be one way #uce151

[Charlotte Green @chargree100]

A5: Observing them is one way
#uce151

[Charlotte Green @chargree100]

@joergelp Yes naturally. There can be a lot of information to process and consider when developing especially guidance communication #uce151

[Charlotte Green @chargree100]

A4: In my case, yes the focus is more on influencing the customer and ultimately sell more products #uce151

[Charlotte Green @chargree100]

A3: Could also be different types of shelf material to help the consumer find the product they are looking for on the shelf #uce151

[Charlotte Green @chargree100]

A3: Could be for example interactive touch displays in store that helps the customer to find the right shaver model #uce151

[Charlotte Green @chargree100]

A2: But I work with shapes, sizes, colours, symbols, artwork, signs/communication #uce151

[Charlotte Green @chargree100]

A2: I can usually only influence a small part of the exp room as I don't control the physical environment where my products r sold #uce151

[Charlotte Green @chargree100]

@joergelp Yes, for sure when no clear strategy is in place #uce151

[Charlotte Green @chargree100]

A1: the physical environment also enable customers to carry out their plan, the purchase
#uce151

[Charlotte Green @chargree100]

A1: and it also influences the ultimate satisfaction for the customer #uce151

[Charlotte Green @chargree100]

A1: I say yes. It is very important as it sets expectations about capability and quality #uce151

[Charlotte Green @chargree100]

I'm ready #UCE151

[Charlotte Green @chargree100]

Controlling the servicescape Blogpost for module 5, week 2 #UCE151 http://t.co/Fy45pMY8OY

[Charlotte Green @chargree100]

Expectations Module 5 Blogpost for module 5, week 1 #UCE151 http://t.co/O1KCEIg36N

[Charlotte Green @chargree100]

Tricky collaborations Blogpost for module 4, week 4 #UCE151 http://t.co/rBNq72Vg7X