charies

[charies @charies_flores]

@visayanelectric Ticket: 13450019 no electrician until now, ive called your hotline 5x today but your agents kept hanging up! This is an emergency but we feel like there is no urgency here

[charies @charies_flores]

@enjoyGLOBE I disconnected my service coz of unresolved issue for months, Retention Agent told me wala akong babayaran pero I just received a call from a very mataray at disrespectful na Collections Agent telling me I have to pay you. I'm not paying you anything, pls fix this!

[charies @charies_flores]

@PLDT_Cares @PLDT_Cares whoever u are ur obviously not reading, di nga ako maka go thru sa messenger niyo kasi di mahanap acct ko, hello????

[charies @charies_flores]

@PLDT_Cares went to ur office yesterday, lady said job order is to be completed w/in 24hr but ur own system still could not find my account

[charies @charies_flores]

@PLDT_Cares @PLDT_Cares How many times do I have to tell you and are you even reading what I just sent? Hindi nga ako maka go through sa https://t.co/WQPkaBuxRa kasi di raw mahanap account number ko. Ilang weeks ko na ginagawa yan but wala akong pinatutunguhan!!!!!!!

[charies @charies_flores]

@PLDT_Cares @iamMVP
1. not getting 500mbps promised net so slow
2. https://t.co/eICpXEHVwZ keeps saying acct cant be found
3. called 171 keeps saying telephone # doesnt exist
4. despite telling 3 & 4 like broken record, ur cust serv will just reply telling me chat or call us

[charies @charies_flores]

@PLDT_Cares @PLDT_Cares i just did now but your Messenger keeps saying they cant find my account, i just called 171 and it says telephone is invalid. How am i supposed to get assisted if your own system is rejecting me?

[charies @charies_flores]

@PLDT_Cares im so sick and tired starting to regret getting ur service, my internet is so slow, cant get thru 171 or Messenger it says my acct # cant be found but all you do is respond and tell me to reach out via Messenger again and again

[charies @charies_flores]

@PLDT_Cares @PLDT_Cares and then they dont reply, just abandon u in the middle of conversation, way to go PLDT

[charies @charies_flores]

@PLDT_Cares @PLDT_Cares How many times do I have to tell you that Ive been trying https://t.co/eICpXEHnHr for 3 weeks but it keeps saying my account cant be found and could never get proper help. Can someone call me on the landline instead? This is so frustrating!

[charies @charies_flores]

@PLDT_Cares @PLDT_Cares did you not see the screenshots? thats literally the speedtest now both LAN and WIFI

[charies @charies_flores]

@PLDT_Cares @PLDT_Cares acct 0396697904 and im not even getting 500mbps u promised and please do not tell me to reach out messenger or 171 coz it keeps saying my account cant be found

[charies @charies_flores]

@PLDT_Cares Wifi or LAN im not getting the 500mbps u promised

[charies @charies_flores]

@PLDT_Cares @PLDT_Cares ive been trying to reach out to you thru https://t.co/WQPkaBuxRa but it keeps saying it cant find my account number, its been 3 weeks please this is so frustrating, messenger or 171 my account number is not accepted

[charies @charies_flores]

@PLDT_Cares been trying to get thru your Messenger/171 but it keeps saying my Tel # and Acct # is invalid Pls dont reply telling me to call 171 Been 3 weeks since got installed but only 100mbps Need help urgently Need technician to come check

[charies @charies_flores]

@PLDT_Cares @PLDT_Cares HOW MANY TIMES DO I HAVE TO TELL YOU? YOUR DM COULD NOT EVEN FIND MY ACCOUNT SO HOW AM I SUPPOSED TO ‘DM’ YOU AND GET HELP

[charies @charies_flores]

@PLDT_Cares @PLDT_Cares Ganun din naman di ako maka go through sa 171 kasi di mahanap account number or telephone number namin and try ko kaya tawag yourself para malaman mo na walang option to Speak to Rep

[charies @charies_flores]

Sa wakas may internet na pero bakit di mahanap account? Chat or tawag no match daw. Di ko nga alam ano landline number namin?

[charies @charies_flores]

@PLDT_Cares @PLDT_Cares I will dm you here

[charies @charies_flores]

@PLDT_Cares im so tired of your system sending me in circles, i need urgent help to check my account and technical too coz I applied for 500 mbps but im only getting 99 at best wtf

[charies @charies_flores]

@PLDT_Cares @PLDT_Cares if you read what I wrote and looked at the screenshots then you will not ask me this coz your messenger CANNOT FIND MY ACCOUNT!!!!!!!