@Coopbankenya I recently opened a jambo junior account and now am receiving irrelevant promotion messages for that account for paying kplc & water bills .. WhatsApp with that?
Kplc please note I had raised a ticket on an issue with power on my house tkt no 5415968 2 days ago and upto now no one has been seen. Is issuing tickets just a formality #kplccustomercare
Any update as to why there is no electicity for over 3hrs in lumumba drive knowing very well people are under quarantine and working from home #kplccustomercare
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@Safaricom_Care@bobcollymore This sounds like an automated response....this is the same response I get and nothing is done for the last 3days....what time exactly will I get the my money
@Safaricom_Care I was supposed to receive money through mpesa 3days later am still waiting....surely is this the standard safaricom operates on or are issues reported here not important. Where else can I report this issue for quick resolution @bobcollymore
Ticket no. 1-1Q8SNZNK
@mkimani09@SafaricomCare@Safaricom_Care how is it possible that you are taking 3 days to resolve a transaction....what if it is an emergency what is someone supposed to do?.....is there any other platform where someone can report such issues for more quicker resolution?
Kindly assist ASAP