Charlie

[Charlie @charliefth]

@virginmedia It was last weekend. After chasing it for ages we were told the fee was valid and there was nothing we could do. When we asked to escalate to a manager or senior manager we were denied, which is in direct contravention to your complaints code of practice

[Charlie @charliefth]

Having spent literally hrs on the phone to @virginmedia this month not solving my issue, they had the cheek to close my complaint citing a non-existent chat today where "education was given". You need education in your own complaints procedure. Awful customer care

[Charlie @charliefth]

@virginmedia We were forced out of our old house so moved to a house already supplied by Virgin wifi, where the last occupier had used it. But between the last person leaving and us moving in there has been a capacity issue so we can't use Virgin. Now you're charging us a huge fee

[Charlie @charliefth]

@virginmedia It was initially just about an early termination fee, but now also about the handling of my first complaint. Can this be handled in a direct message

[Charlie @charliefth]

@LaurenVMorley Haha, you're welcome. Coursework's been busting my balls

[Charlie @charliefth]

@LaurenVMorley hello from the other side

[Max @Max_Hutchins]

ATTENTION! We're delighted to announce the premiere of our latest offering, 'Moon/Sun'! DIG IN! http://t.co/uFXfOfCwSF

[Charlie @charliefth]

Finally got round to watching 'Her' all the way through and while I can definitely say it was a great film, I'm not entirely sure I liked it

[Bengal Lancers @BengalLancers]

You can now listen to the premiere of Moon/Sun at @LittleIndieBlog here: http://t.co/fj666W7rqv Get sharing and caring. Enjoy! BL x

[Charlie @charliefth]

@eseatonpotter I think the moon is red more than once every 18 years but not big and red at the same time. Or something.

[Charlie @charliefth]

@RachaelSuett, just as I got 'a spoonful of sugar' out of my head https://t.co/FRWWQ4wF65

[Charlie @charliefth]

@Max_Hutchins if brains were so simple that we could understand them, we would not be smart enough to do so. Mull it over

[Charlie @charliefth]

Minions seem to have penetrated every level of society and it makes me extremely unhappy

[Charlie @charliefth]

Just declined free dominos. That may well be the most painful text I've ever sent.

[Stephen King @StephenKing]

How about a novel featuring a man who's always late? Thinking of calling it GO SET YOUR WATCH, MAN.

[Charlie @charliefth]

@RachaelSuett #scrudlife

[Charlie @charliefth]

@RachaelSuett why don't matt and James have twitter? https://t.co/O41TEtkkLV

[David Brent Fans @DavidBrentMovie]

#TBT Outtakes: "You could be in the hot seat... like me" #DavidBrent

[Bengal Lancers @BengalLancers]

EP has officially been Mastered. More details to come soon. First things first - Heather Music Festival - Friday 7pm. Get Howling...

[Max @Max_Hutchins]

WAAHHHH https://t.co/49k0HkampS

[Charlie @charliefth]

I just think it's funny