Charlotte Richards

[Charlotte Richards @charlotter13]

@GilletteVenus Why are people so cruel about this lady and instantly obsess over her lifestyle and what she eats and claim it’s unhealthy. This lady suffers with Lipoedema which is a genetic fat disorder which can’t be helped. You wouldn’t ever be nasty about anyone with another disability!

[Charlotte Richards @charlotter13]

@WrenKitchens if I were you I would drop J Rotherham as your stone masons you partner with. They are horrifically bad and are ruining your reputation. I can see they once had a Twitter account but deleted it, no surprises there!

[Charlotte Richards @charlotter13]

@LucyInwood @WrenKitchens Cannot believe how disgusting J Rotherham treat their customers! Not at all happy right now! I can see J Rotherham deleted their Twitter some time ago - I wonder why!

[Charlotte Richards @charlotter13]

@c2c_Rail I'm on the 5.44 from Southend East, coach B, serial number ends 4161 (someone's coat is in way!) please turn on the heating, it's like the arctic in here 😱 Thank you!!

[Charlotte Richards @charlotter13]

@c2c_Rail I left season ticket at work so bought a single and checked it could be refunded, I was told yes no problem! No mention of fee

[Charlotte Richards @charlotter13]

@c2c_Rail just had to pay a £10 'admin fee' for a refund of £23, absolute joke! I think you should tell people about fees up front!

[Charlotte Richards @charlotter13]

@c2c_Rail hi, I'm currently stuck at Basildon, I realise there's an incident at Leigh but just wondered if you knew how long this will take?

[Charlotte Richards @charlotter13]

@p_fankhauser please follow me, I need to DM you regarding Thomas Cook. Thank you.

[Charlotte Richards @charlotter13]

@ThomasCookCares well you finally admitted you made an error...only 4 months late, appalling company, see you in court #dontbookthomascook

[Thomas Cook Cares @ThomasCookCares]

@charlotter13 by four different agents, and all have come to the same decision. We've also given you a full explanation regarding this.<2/3>

[Charlotte Richards @charlotter13]

@virginmedia Thank you, I just need a copy of a phone call if that's at all possible? Please DM me and il give you further details.

[Charlotte Richards @charlotter13]

@p_fankhauser hi, please put me in touch with Thomas Cooks top complaint executive. Thank you

[Charlotte Richards @charlotter13]

@virginmedia hi, is it possible to get a recording of a telephone call if we are with Virgin media? Thanks

[sam potts @Sammpotts]

@ThomasCookUK shocking customer service 6.5h delay turns in2 a 10.5h delay what do u expect us to do with small kids?! #dontbookthomascook

[Dave McNaughton @davemcn1981]

@davemcn1981 I have ever experienced. I will never be booking anything with them again. #dontbookthomascook

[Charlotte Richards @charlotter13]

@ThomasCookCares cannot actually believe how poor this company are #dontbookthomascook

[Charlotte Richards @charlotter13]

@ThomasCookCares absolutely disgusted, my case has been closed without any explanation! At least give me money back for the 4 nights!!!

[Charlotte Richards @charlotter13]

@ThomasCookCares Didn't hear anything...didn't expect to if I'm honest. Just organise a full refund for me please.

[Charlotte Richards @charlotter13]

@ThomasCookCares What is going on with my complaint? Thomas cook are absolutely shocking as a company! TC-0037841

[Charlotte Richards @charlotter13]

@ThomasCookCares I sent you info by DM, please can you let me know what is going on regarding my complaint. Thanks